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Telecom Sneaky Tactics - Stopped by Ofcom

If you’re thinking of signing up to a new mobile phone, home phone or broadband deal, check this out

Under new rules drawn up by telecoms regulator Ofcom for mobile phone, landline or broadband contracts, providers now have to give customers 30 days' notice of  price changes.

Sneaky tactics

The new rules mean that providers are still free to raise prices, but they have to give a month's notice if they do so.
Customers who decide to switch provider as a result will not have to pay an exit fee.

The same applies if the provider reduces the number of minutes, or the amount of data provided, rather than actually increasing the charges.

Created On  14 May 2014 16:13  -  Permalink

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