Broadband for the Elderly & Pensioners | Broadband Only No Landline | Simple Telecoms
Broadband Only for Elderly People and Pensioners
Broadband for the Elderly and Pensioners with No Landline Required
Simple Telecoms provides straightforward broadband for elderly people and pensioners
who want reliable home internet without paying for a traditional landline they may no longer need.
This broadband-only service is suitable for browsing, tablets, smart TVs, streaming,
online shopping and video calls with family.
Simple broadband-only service with no traditional landline required.
No phone line requiredBroadband onlyFrom £31.98 per monthUK-based support
Ideal for households that use a mobile phone as their main telephone and simply want dependable
internet for smart devices, emails, streaming and video calls with family and friends.
Broadband-only gives you internet access at home without paying for a traditional landline voice service.
It is a practical option for people who mainly use a mobile phone for calls and just want reliable home internet.
No traditional landline needed
You can have home broadband without paying for a separate copper telephone line that you no longer use.
Simple internet access at home
Use your broadband for browsing, streaming, emails, shopping, video calls and smart home devices.
Useful for modern households
Ideal for homes using mobiles as the main phone while still needing dependable broadband for everyday life.
Why choose broadband only?
A simple internet-only service can be a better fit for households that no longer rely on a traditional landline.
No landline needed
Have home broadband without paying for a telephone line that you do not use.
Ideal for modern devices
Suitable for smart TVs, Netflix, iPlayer, YouTube, cameras, tablets, Alexa and connected home devices.
Simple monthly pricing
Straightforward pricing helps make the service easier to understand and budget for.
Good if you use a mobile
A practical option for customers who already use a mobile phone as their main number.
What this broadband is good for
A straightforward broadband option for common everyday devices and online activities.
Streaming and smart TVs
Suitable for Netflix, iPlayer, YouTube and general smart TV use in the home.
Smart home devices
Useful for cameras, video doorbells, Alexa, tablets and other connected devices.
Keeping in touch
Supports emails, browsing, online shopping, video calls and other everyday internet tasks.
A broadband-only deal for pensioners and seniors
Broadband only can be the simplest option for customers who no longer need a home telephone line
but still want dependable internet at home.
It is especially useful where a mobile phone is already the main way of making and receiving calls,
and the home connection is mostly used for internet access, smart devices and streaming.
Households using a mobile phone as their main number
People who want broadband for smart TVs and tablets
Homes needing internet without a phone line
Frequently Asked Questions
Answers to common questions about broadband-only deals for elderly people and pensioners.
Do I need a telephone line for this broadband?
No. This is a broadband-only service, so a traditional copper telephone line is not required.
Who is this broadband designed for?
This service is designed for elderly people, pensioners, seniors and retired customers who want simple broadband access.
What can I use this broadband for?
It is suitable for streaming, smart TVs, tablets, video calls, browsing, cameras and other everyday internet use.
Is this a good option if I use a mobile as my main phone?
Yes. It is a practical option for people who use a mobile phone as their primary telephone line.
How much does it cost?
Broadband-only deals are shown from £31.98 per month.
Broadband Only Packages
SOGEA Fibre Broadband Only Deals with 30-Day Rolling Contracts
Compare our SOGEA broadband only packages for customers who want a simple
and reliable fibre broadband service without a traditional phone line.
These flexible packages are ideal for homes that use mobile phones as their main telephone service.
Broadband Only
SOGEA 40/10 Fibre
£34.98 per month inc VAT*
A simple broadband-only package for everyday use, ideal for streaming, browsing,
video calls, tablets, smart TVs, and connected home devices.
38Mbps average download speed ‡
No traditional phone line required
Unlimited broadband usage
Wireless router included
Ideal for Netflix, iPlayer and smart TVs
Suitable for Alexa, Google Home and smart devices
Simple broadband-only setup
30-day rolling contract
More information about SOGEA 40/10
This broadband-only package is designed for homes that want reliable fibre internet without a landline.
Availability depends on your location, local exchange, and Openreach network availability.
A credit check may be carried out before your order is accepted.
The service is supplied on a 30-day rolling contract with 30 days’ notice.
Payment is by Direct Debit only.
An engineer visit may be required depending on your line and property setup.
Broadband speeds are measured to the router using a wired connection, not over WiFi.
Actual speeds may vary depending on your address, internal wiring, equipment, and home setup.
The monthly price will rise in April each year by the rate of inflation plus 3.9%.
‡ Average broadband speeds are measured to the router using a wired connection. Actual speeds will vary depending on location, equipment, internal wiring and network conditions.
* Service availability is subject to a line and exchange check.
This service is not suitable or recommended for use with a care alarm or other life-critical monitoring equipment.
Broadband Only Setup Charges
Fibre Broadband Activation & Setup Costs
See our one-off fibre broadband setup costs for broadband-only services.
Whether you are upgrading an existing line, transferring from another provider, or ordering a new installation,
you can choose the setup option that matches your property and line status.
Existing Customers
Existing Simple Telecoms Customers
£64.50
One-off setup cost inc VAT*
For existing customers moving from an older copper telephone line to a broadband-only digital service.
WiFi router included
Keep your existing account
No engineer visit required in many cases**
Simple move to broadband-only service
More information
This setup option applies to existing Simple Telecoms customers who want to move from a traditional copper line
to a broadband-only fibre service.
The price includes a WiFi router delivered by DHL.
In many cases, no engineer visit is required.
Please note: care alarms and other devices that depend on a traditional phone line may not work
on a broadband-only service.
Ideal for homes with existing infrastructure or customers switching from another provider.
WiFi router included
Suitable for provider switches
No engineer visit required in many cases**
Fast broadband-only activation
More information
This cost applies where there is an existing live broadband service or a stopped line already available at the property.
In many cases, the service can be activated externally, so
no Openreach engineer needs to enter the property.
The price includes a WiFi router delivered by DHL.
Please note: if you use a care alarm or similar device that relies on a phone line,
it may not work once the line is converted to broadband-only service.
** Engineer visits: these are not required in every case and depend on the property and existing line setup.
Contract: broadband-only services are supplied on a 30-day rolling contract.
Important: this service is not recommended for care alarms or life-critical monitoring equipment that relies on a traditional phone line.
Important Information
Why Is There an Upfront Cost?
We are often asked why there is an upfront activation or installation cost for our
telephone and broadband services. The answer is simple: every provider pays
setup and connection charges to Openreach when a new service is supplied.
Many providers recover those costs by locking customers into long contracts, often for
12, 18, or 24 months. Although the monthly price may look lower at first, the setup cost is
often built into the contract and you may still face extra charges if you want to leave early
or stop the service.
We do things differently. Instead of hiding setup costs inside a long agreement,
we charge a clear one-off activation, connection, or installation fee. This helps us keep our
monthly prices competitive and avoids the need for long-term tie-ins or early disconnection charges.
Because our services are supplied on a 30-day rolling contract, you have much more
flexibility. If circumstances change, your service can usually be disconnected without the stress of
being tied into a lengthy contract.
This approach is often especially helpful for older customers, families, and carers who want a
simple, flexible telephone or broadband service with clear pricing and no unnecessary complications.
Broadband Only Fibre Service
SoGEA Fibre Broadband & FAQs
Our fibre broadband-only service delivers reliable internet without a traditional phone line.
Choose your speed and enjoy flexible broadband on a 30-day rolling contract.
Fibre Broadband 40/10
38Mbps average download speed
30-day rolling contract
Unlimited usage for normal residential use
30 days’ notice to cancel
WiFi router included
No traditional phone line required
Fibre Broadband 80/20
56Mbps average download speed
30-day rolling contract
Unlimited usage for normal residential use
30 days’ notice to cancel
WiFi router included
No traditional phone line required
Frequently Asked Questions
What is the difference between Full Fibre and SoGEA?
Full Fibre uses fibre optic cable all the way to your property.
SoGEA broadband uses fibre to the cabinet and the existing copper connection to your home.
SoGEA is ideal if you want fast, reliable broadband without needing a traditional landline.
What speed will I get?
Your broadband speed depends on your address, distance from the cabinet, line quality,
internal wiring, and connected devices.
Before confirming your order, we will check your line and provide a personalised estimate
of the speed your property is likely to support.
‡ Speed information: speeds are measured up to the router using a direct wired connection,
not over WiFi. Speeds can also vary depending on the websites or services you are using.
Is the service unlimited?
Yes. All packages include unlimited broadband usage for normal residential use.
Can I change my package later?
Yes, you can upgrade or change your broadband speed.
This is treated as a service change and charges may apply.
Do I get a WiFi router?
Yes. A WiFi router is included with your broadband service.
Can I get an email address?
Yes, email services are available as an optional extra.
Installation: some broadband orders may require an Openreach engineer visit.
Service Information
Broadband Service Terms, Policies & Important Information
Please read the information below before ordering your broadband service. This section covers
care alarm compatibility, cooling-off rights, credit checks, billing, payment methods,
cancellation, router returns, broadband care levels, and links to our key policy documents.
Care alarm and phone line compatibility
If you choose broadband without a traditional phone line, your existing home phone service will stop working.
This means you will no longer be able to make or receive calls on that line, including emergency calls.
Any device or service that relies on a traditional telephone line, including telecare, personal alarms,
and care alarm systems, will also stop working.
If your current phone number is disconnected, it can usually only be recovered within 30 days.
After that, the number may be permanently lost.
Cooling-off period
All new orders include a statutory 14-day cooling-off period starting from the date you agree to our services.
If you cancel during this period, you will not be charged service rental for those 14 days, although
you may still be charged for any usage during that time. Any equipment sent to you must be returned
undamaged and, where possible, in its original packaging.
If installation or activation costs have already been incurred, this is not refundable.
If your service is activated within the cooling-off period at your request, you may lose your right to cancel.
If an ongoing order is canceled, no additional orders will be accepted for the same name, address,
or telephone number for 36 months from the order cancellation date.
Credit checks and account approval
We may carry out a hard credit check when you apply for a broadband or telephone service.
This may apply to the account holder, the service user, the billing contact, and the installation address where relevant.
We use a credit reference agency to help confirm identity and assess whether an application can be accepted.
If your application is not accepted for a standard contract, an alternative solution may sometimes be offered.
Any credit check performed may appear on the relevant credit file.
30-day rolling contract and service terms
Services are provided on a 30-day rolling contract, with no long fixed-term commitment.
Full contract terms are available in the General Terms and Conditions and Broadband Addendum links below.
Annual price increases
If you sign up to a new contract or renew an existing one, the monthly price increases each year from 1 April.
The increase is based on the published Consumer Price Index (CPI) rate from January, plus 3.9%.
Billing and monthly charges
You are charged rental from the day the service is supplied, and chargeable services are billed in advance.
Your first invoice may include the remainder of the current month, the following calendar month,
and any relevant part-month charges from the date the service went live.
Payment methods
Monthly service payments are accepted by Direct Debit only.
Direct Debit setup is completed online or by email, and payments are protected by the Direct Debit Guarantee.
What happens if I want to cancel my service?
If you want to cancel your service, please contact Simple Telecoms and your service can be switched off the same day if needed.
The router or related equipment may also need to be returned.
Ownership of routers and return policy
New routers, hubs and ATAs supplied by Simple Telecoms remain company property unless they were previously purchased outright.
If you leave the service or replace the equipment, you may be required to return it.
If equipment is not returned, a charge may apply.
You normally have up to 30 days to return the equipment, and proof of postage should be kept if returning it by post.
Fair usage and acceptable use
Like all providers, we operate Fair Usage Policy and Acceptable Use Policy rules to help protect customers and the network.
Services are intended for private, personal, and legitimate consumer use.
Openreach care levels define the target response time when a broadband fault is reported.
A response does not always mean the fault is fully fixed, but it does mean investigation has started.
If you rely on your service for important support needs, a higher care level may be worth considering.
Standard Care
Included as standard.
Openreach target response: 72 working hours.
Enhanced Care
Optional upgrade.
Openreach target response: 48 working hours.
Premium Care
Optional upgrade.
Openreach target response: 24 clock hours.
Progress times can vary depending on office hours, weekends, bank holidays, site access, and the type of fault.
General Terms and Conditions
All services are provided on a 30-day rolling contract, with no disconnection or termination cost.
