Phone Line only Service

 Phone Line only for Retired People - £10.99 a month (cheaper than BT)

Telephone Lines for Retired People

 UK's Cheapest Line Rental - From Just £10.99 per month Inc VAT

No hidden costs or gimmicks, just low cost calls from your landline

 Phone Line only for Retired People

Looking for a line rental only telephone service. At Simple Telecoms we understand that there is a huge number of seniors and pensioners out there that don’t need all the bells and whistles and broadband services that other phone companies tie you in to.

All you need is a good Old Fashioned BT line rental only telephone service exclusively for pensioners, with good customer care, easy to understand bills, easy to use, and to keep in touch at the lowest possible call cost. We offer a personal, efficient and friendly phone only service that's tailor made to your individual needs. We are happy to work closely with family members, Community Health Workers and Care Homes.


 NO connection fees - Saving 100% against BT, TalkTalk, Virgin and Plusnet

NO call connection fees, ever - Saving you 100% against TalkTalk, Virgin and Plusnet

Unlike BT, TalkTalk, Sky, Virgin, Plusnet we DO NOT charge any call connection or setup fees on ANY of our chargeable calls, with the exception of our Super Saver line rental service, and calls that attract connection charges (eg Directory Enquiries, 084,087 no's) saving you a massive 100% on every changeable call that you make.

This can make a substantial impact to a phone bill when you consider BT Retail, and Plusnet charge a 22 pence* call connection fee.

(*BT/TalkTalk price as of the 12 November 2018)


 Senior Line - BT Telephone Lines for the Elderly and Retired

NO call connection charges

Just 30 Day contracts

Monthly call spend barrs

Monthly call packages

Per second billing

 BT phone line transfers

TalkTalk line transfers

Virgin line transfers

Care Home installations

New line installations

Simple low cost calls

Bills can be sent to a relative

Have a question,  just ask us

 FREE Premium Call Baring - Included FREE on ALL lines as standard

FREE Outbound Call Baring - Now included FREE on ALL lines as standard

To safeguard all our customers, call barring for International and Premium rate numbers starting 09 will be applied automatically to the telephone line.

If you wish to opt out of these please contact customer service, and we will happy to remove these for you.

Barring calls to mobile phones is an opt in service. Please contact customers service to opt in the mobile barring service free of charge.


 Call Spend Alerts - Monthly call spend alarms - At No extra cost

Call Spend Alerts - Monthly speed limits

At NO extra charge we offer call spend Alarms for your complete peace of mind. If your telephone number reaches a  monthly spend alarm (set by you) we will let you know.

Other alarms can also be set based on dialled number, price and duration. If you would like more information on setting these alarms, please contract customer services.


 No Long Term telephone contracts - Just 30 days rolling

No Long Term telephone contracts - 30 days

No long-term contract and no termination fees.

All line transfers, including new lines are just 30-day rolling contract terms.

All billing is done via Direct Debt and there are NO line disconnection changes when you cancel or move your line, guaranteed. We also bill one month in advance on all line rental. Call charges are billed one month behind.


 Prices Include VAT - The UK's Cheapest Line Rental and Call Chargess

When comparing prices, you may be told by other providers that there is no cost to transfer to their telephone service/s. However, BT do make a charge to all providers for the work to transfer or install a line, which is why we make charge. The cost for installing the line charged by BT is the same for all providers.

So, it's likely that, if they do offer to do this for free, they will include it as a hidden cost, and higher line rental, call charges, call connection charges, as well as tie you into a long contract so that they can recoup it. Nothing is free, it's always included!

Just click the tabs below for more information and cost

New BT line £65.00
transfer a bt line £17.99
restart a line £45.00
other providers

New BT Openreach telephone line - £65.00 with VAT

We supply the lowest cost new telephone lines and call solutions across the whole of the UK. All the telephone lines we provide are supplied and supported by our partners Openreach, which are part of the BT Group, and are heavily regulated to ensure that no one provider has an advantage over the other. As such we buy our lines and support from Openreach on the same basis as everyone else.

We do all the work, from booking the line installation, and in some cases the BT Openreach engineer will not even have to visit your home. It takes around 10 working days to have your new landline telephone connection installed, depending on how busy the BT engineers are at the time of placing the order.

All new lines are on our 30-day rolling contracts

Transfer your BT telephone line - £17.99 with VAT

Moving your BT Openreach telephone line may seem stressful and hard work. So allow us to help remove some of the stress by doing all we can to make sure your BT services are up and running when you move the line to Simple Telecoms.

  • Keep your number
  • No loss of service
  • We manage the transfer from start to finish
  • We will let BT know you are transfering

Moving in to new address, Care Home, Sheltered Accommodation, we can help

If you're moving home within your own telephone exchange area you may be able to take your current phone number with you. This is classed as a new line installation. We'll let you know if you can keep your number and if so, we will organise your telephone move for you.

If there is a stopped line at the new address or room it may be cheaper to restart this line with a new number. We will advise you if this can be done at the time.

Need help? Click here

Restarting a BT or MPF telephone line - £45.00 with VAT

A stopped line is an existing phone socket that is present in a prmises that is not able to make or receive calls, but has a line still connected to the telephone socket.

Before you agree to restart a stopped line, we strongly recommend you complete a physical test of the socket, and run the test below.

If you have a telephone socket but no dial tone please contact us, as not all stopped line will work using this test. We can then run an address check in the Openreach database to check.

Time to switch a stopped line back in to service is normally between 24 hours and 3 working days. No engineer will need to come to the permises.

 a) Locate a the telephone socket in the house.

 b) Connect a standard PSTN telephone handset into it.

 c) Listen for a dial tone. If the line is dead then this isn't the stopped line.

 d) If dial tone is present dial 17070, which is a BT test number.

 e) Listen, and a voice will read to you the phone number associated to the line.

 f) This should read back a telephone number, however this may be a 'ghost' number. But as long as you have dial tone it should be fine to restart.


Need help? Click here

Transfer from another provider from - £47.50 with VAT

  • Keep your telephone number
  • Time to transfer the line 10 working days
  • No loss of telephone service
  • We fully manage the transfer from your old provider

TalkTalk, EE, Vodafone and Sky lines use LLU/MPF providers, who run their own network and deliver entirely their own services to end users (i.e. they are not simply reselling BT Wholesale service).

We have only listed the main operators who fulfil this criteria as there are far too many to list. To transfer these types of lines will require us to send a BT engineer to the local exchange to move the line back to the main BT network, at a cost of £47.50. This covers Openreach cost, like wages, Van, Insurance ect.

*Virgin transfer POA (price on application) transfer/install please contact us for more information on transferring a Virgin line. **


 Telephone line only call packages - Prices include line rental & VATs

Super Saver £10.99 per month
Call Charges
Fault Repair level
Extra Services
  • Line rental £10.99 per month including VAT
  • FREE unlimited weekend calls to UK landlines (01,02 and 03 numbers)
  • Free Caller ID and Withhold number service
  • Free Premium number call barring included
  • Free call spend alarm included
  • Free 1471 service included
  • Openreach repair Care Level 1 included
  • Just a 30-day rolling contract
  • Unlimited weekend calls to UK landlines (01,02 and 03 first 60 minutes per call)*
  • UK landlines 6p per minute 24/7
  • UK standard mobiles 10p per minute 24/7
  • Call connection charge 10p per call 24/7


*After 60 continuous minutes these calls will be charges at the standard rates for the remainder of the call./ Hang up before the 60 minutes and redial to avoid incurring call charges. Weekends are Saturday 00.00 to Sunday 23.59

Level 1 - Included in all our line rentals and call plans.

Clear by 23.59 day after next working day, Monday to Friday, excluding Public and Bank Holidays. For example, fault reported Tusesday, clear Thursday.

For full information on Care Levels & Faults please click here

  • Voice Mail 1571 - £1.50 per month
  • Call Waiting - £1.56 per month
  • Call Divert - 2.50 per month
  • Ring Back - £1.56 per month
  • Choose to Refuse - £1.56 per month
  • Anonymous Call Rejection - £1.56 per month
  • Upgrade to repair level 2 - £1.56 per month
  • Upgrade to repair level 2+ - £35 per year
  • Paper bill - £1.85 per month
  • Add Mobile Saver for just £2.50 per month to get UK mobiles for 2p 24/7
Request a Super Saver telephone line quote
Basic Line £12.60 per month
Call Charges
Fault Repair level
Extra Services
  • Line rental £12.60 per month including VAT
  • FREE 60 minutes per month to UK standard mobiles anytime
  • Lower call charges and no call connection 
  • Free Caller ID and Withhold number service
  • Free Premium number call barring included
  • Free call spend alarm included
  • Free 1471 service included
  • Openreach repair Care Level 1 included
  • Just a 30-day rolling contract
  • Included 60 minutes per month to UK Standard mobiles*
  • UK landlines 1.5p per minute 24/7
  • Peak UK standard mobiles 6p per minute
  • Off peak UK standard mobiles 4.5p per minute
  • NO call connection charge


*After 60 minutes to UK Standard mobiles these calls will be charges at the standard rates for calls. Included UK mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, (FM1, FM2, FM4 ,FM5 and FM6) at any time. Other mobile networks are charged at a different rates. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & night time Monday to Friday before 7am & after 7pm.

Level 1 - Included in all our line rentals and call plans.

Clear by 23.59 day after next working day, Monday to Friday, excluding Public and Bank Holidays. For example, fault reported Tusesday, clear Thursday.

For full information on Care Levels & Faults please click here

  • Voice Mail 1571 - £1.50 per month
  • Call Waiting - £1.56 per month
  • Call Divert - 2.50 per month
  • Ring Back - £1.56 per month
  • Choose to Refuse - £1.56 per month
  • Anonymous Call Rejection - £1.56 per month
  • Upgrade to repair level 2 - £1.56 per month
  • Upgrade to repair level 2+ - £35 per year
  • Paper bill £1.85 per month
Request a Super Saver telephone line quote
Weekend & Evening £14.99 per month
Call Charges
Fault Repair level
Extra Services
  • Line rental £14.99 per month including VAT
  • Unlimited UK landline calls weekends & evening 60 minutes per call
  • FREE 90 minutes per month to UK standard mobiles anytime
  • Lower call charges and no call connection charge
  • Free Caller ID and Withhold number service
  • Free Premium number call barring included
  • Free call spend alarm included
  • Free 1471 service included
  • Openreach repair Care Level 1 included
  • Just a 30-day rolling contract
  • Unlimited UK landline calls weekends & evening 60 minutes per call
  • Included 90 minutes per month to UK Standard mobiles*
  • UK landlines 1.5p per minute 24/7
  • Peak UK standard mobiles 6p per minute
  • Off peak UK standard mobiles 4.5p per minute
  • NO call connection charge


*After 90 minutes to UK Standard mobiles these calls will be charges at the standard rates for calls. Included UK mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, (FM1, FM2, FM4 ,FM5 and FM6) at any time. Other mobile networks are charged at a different rates. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & night time Monday to Friday before 7am & after 7pm. After 60 minutes to a UK landline number 01,02, and 03 at weekends and evenings will be charges at the standard rate for the remainder of the call.

Level 1 - Included in all our line rentals and call plans.

Clear by 23.59 day after next working day, Monday to Friday, excluding Public and Bank Holidays. For example, fault reported Tusesday, clear Thursday.

For full information on Care Levels & Faults please click here

  • Voice Mail 1571 - £1.50 per month
  • Call Waiting - £1.56 per month
  • Call Divert - 2.50 per month
  • Ring Back - £1.56 per month
  • Choose to Refuse - £1.56 per month
  • Anonymous Call Rejection - £1.56 per month
  • Upgrade to repair level 2 - £1.56 per month
  • Upgrade to repair level 2+ - £35 per year
  • Paper bill £1.85 per month
Request a Super Saver telephone line quote
Anytime £20.00 per month
Call Charges
Fault Repair level
Extra Services
  • Line rental £20.00 per month including VAT, or
  • Pay 6 months in advance and get a free sheld nuisance call blocker*
  • Unlimited UK landline calls up tp 120 minutes per call (01,02,03 numbers)
  • FREE 400 minutes per month to UK standard mobiles anytime
  • Lower call charges and no call connection charges 
  • Free Caller ID and Withhold number service
  • Free Premium number call barring included
  • Free call spend alarm included
  • Free 1471 service included
  • Openreach repair Care Level 2 included
  • Just a 30-day rolling contract
Free CPR Sheld call blocker

FREE Sheld CPR call blocker if you pay line rental 6 months in advance*

  • 1500 Number Blocking capacity
  • 2000 Nuisance numbers pre-programmed
  • Block all scam & nuisance calls at the touch of a button
  • Blocks PPI, Accident Insurance type calls
  • Blocks calls from withheld or International calls
  • Blocks calls from unavailable & out of Area
  • Blocks calls from fake spoof Numbers including 00
  • Installs in seconds and works with your existing home phone

*Customers can obtain a Free CPR Sheld Call Blocker worth £39.98 + free shipping by choosing to pay 6 months in advance by credit or debit card when taking our Anytimecall plan option. ... Line Rental offer is non-refundable unless you change your mind about wanting it within 14 calendar days of paying.

  • Unlimited UK landline calls up to 120 minutes per call*
  • Included 400 minutes per month to UK Standard mobiles*
  • UK landlines 1.5p per minute 24/7
  • Peak UK standard mobiles 6p per minute
  • Off peak UK standard mobiles 4.5p per minute
  • NO call connection charges


*After 400 minutes to UK Standard mobiles these calls will be charges at the standard rates for calls. Included UK mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, (FM1, FM2, FM4 ,FM5 and FM6) at any time. Other mobile networks are charged at a different rates. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & night time Monday to Friday before 7am & after 7pm. After 120 minutes to a UK landline number 01,02, and 03 the standard rate for the remainder of the call will apply.

Level 2 - Included in all our line rentals and call plans.

Clear by 23.59 next day, Monday to Saturday, excluding Public and Bank Holidays.

For example, fault reported Tuesday, clear Wednesday

For full information on Care Levels & Faults please click here

  • Voice Mail 1571 - £1.50 per month
  • Call Waiting - £1.56 per month
  • Call Divert - 2.50 per month
  • Ring Back - £1.56 per month
  • Choose to Refuse - £1.56 per month
  • Anonymous Call Rejection - £1.56 per month
  • Upgrade to repair level 2+ - £35 per year
  • Paper bill £1.85 per month
Request a Super Saver telephone line quote
Anytime + £28.50 per month
Call Charges
Fault Repair level
Extra Services
  • Line rental £28.50 per month including VAT, or
  • Pay 6 months in advance and get a free CPR V2000 nuisance call blocker*
  • Unlimited UK landline calls, up to 120 minutes per call (01,02 03 numbers)
  • FREE 1200 minutes per month to UK standard mobiles anytime
  • FREE 1200 minutes to 24 countries anytime †
  • Lower call charges and no call connection charges
  • Free Caller ID and Withhold number service
  • Free Premium number call barring included
  • Free call spend alarm included
  • Free 1471 service included
  • Openreach repair Care Level 2 included
  • Just a 30-day rolling contract


†Anytime Ultimate 24 countries: Australia, Belgum, Canada (landlines & mobiles), China, Denmark, France, Germany, Gibraltar, Greece, India, Republic of Ireland, Israel, Luxembourg, Italy (Inc. Vatican City), Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Singapore, South Africa, Spain (& The Balearic Islands), Sweden, Taiwan, USA (landlines & mobiles). Calls made from Northern Ireland to the Republic of Ireland landlines are charged as a national call.

Free CPR V2000 call blocker

FREE V2000 CPR call blocker if you pay line rental 6 months in advance*

  • 1000 Number Blocking capacity
  • 2000 Nuisance numbers pre-programmed
  • Block all scam & nuisance calls at the touch of a button
  • 3" Caller display screen and large tactile keys
  • Blocks PPI, Accident Insurance type calls
  • Blocks calls from withheld or International calls
  • Blocks calls from unavailable & out of Area
  • Blocks calls from fake spoof Numbers including 00
  • Installs in seconds and works with your existing home phone

*Customers can obtain a Free CPR V2000 Call Blocker worth £49.59 + free shipping by choosing to pay 6 months in advance by credit or debit card when taking our Anytime + call plan option. ... Line Rental offer is non-refundable unless you change your mind about wanting it within 14 calendar days of paying.

  • Unlimited UK landline calls 120 minutes per call*
  • Included 1200 minutes per month to UK Standard mobiles*
  • Include 1200 minites to 24 countries at anytime † *
  • UK landlines 1.5p per minute 24/7
  • Peak UK standard mobiles 6p per minute
  • Off peak UK standard mobiles 4.5p per minute
  • NO call connection charges


*After 1200 minutes these calls will be charges at the standard rate for the number dialled. Included UK mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, (FM1, FM2, FM4 ,FM5 and FM6) at any time. Other mobile networks are charged at a different rate. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & night time Monday to Friday before 7am & after 7pm. After 120 minutes to a UK landline number 01,02, and 03 the standard rate for the remainder of the call will apply. Inclusive calls to our International Countries do not include calls to mobiles, unless other wise stated.

Level 2 - Included in all our line rentals and call plans.

Clear by 23.59 next day, Monday to Saturday, excluding Public and Bank Holidays.

For example, fault reported Tuesday, clear Wednesday

For full information on Care Levels & Faults please click here

  • Voice Mail 1571 - £1.50 per month
  • Call Waiting - £1.56 per month
  • Call Divert - 2.50 per month
  • Ring Back - £1.56 per month
  • Choose to Refuse - £1.56 per month
  • Anonymous Call Rejection - £1.56 per month
  • Upgrade to repair level 2+ - £35 per year
  • Paper bill £1.85 per month
Request a Super Saver telephone line quote

All prices and payments quoted on this web page include VAT (based on the current standard Government rate) unless stated otherwise. Opt in required for Caller ID & Withhold Number service.  * Included UK mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3,EE, (FM1, FM3, FM4 ,FM5 and FM6) at any time. 

UK Standard Mobile charges applies unless the call is included in a call plan or the number being dialled is one of the Premium Mobile Numbers starting with the following numbers below.

07451, 07520, 07744, 07755, 074181, 074184, 074187, 074189, 074409, 074518, 074519, 074520, 074521, 074522, 074523, 074524, 074525, 074526, 074570, 074571, 074573, 074575, 074584, 074650, 074651, 075202, 075203, 075205, 075371, 075588, 075894, 075895, 075896, 075897, 077001, 078221, 078229, 078920, 078921, 078939, 079781, 079782, 079783, 079786, 079787. Other mobile networks are charged at a different rate. Included UK landline calls are subject to a Fair Usage Police (FUP) Click here for more information


 Get a nuisance call blocker - Block nuisance callss

Nuisance Call Blocker V2000
£ 59.99
(-24.00%) £ 45.59
Nuisance Call Blocker V5000
£ 69.98
(-26.28%) £ 51.59
Doro Big Button Phone + CPR Call Blocker
£ 87.60
(-16.67%) £ 73.00

Senior telephone only call plan mobile saver

Mobile Saver - Save up to 66% on calls to mobiles for just £2.50 extra per month inc VAT

Add £2.50 per month to our standard line rental or any call plan and you can save up to 66%** on calling UK Standard Mobiles.

By adding our Mobile Saver add-on, you can reduce the call cost to UK standard mobiles to a flat rate cost of only 2p per minute including VAT, 24/7.


Senior line phone only call plan frequently asked questions

Customers Testimonials

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