Telephone line only deals
Landline Only Deals for people suffering from Alzheimer’s and Dementia

Telephone Line Only Deals for the Elderly, Pensioners and Retired People

No hidden costs landline phones for Senior

Landline Only Deals for people suffering from Alzheimer’s and Dementia
Contact our sales team on 0330 122 0000 Monday to Friday 9AM to 5PM

5 Reasons Why Chose Simple Telecoms

Our customer service team are ​totally ​dedicated to helping people in this demographic

We have a fantastic team that is totally dedicated to helping and making sure our demographic of customers get all the help they need, regardless of how long it takes.

We take the safety of our customers extremely seriously - So you know the person you are talking to is trustworthy

We screen our team to BS7858:2019 level, used in the security sector to ensure whether an employee could pose a risk to the safety and wellbeing of vulnerable people

Customer before profit - Honest And Transparent Pricing - Personal, efficient and friendly service

Our sales team are not given sales targets or on commission. So they are working 100% in the best interest of the customer to find the best service to meet their needs

No lengthy call menus to go through to speak to someone when you call us

We hate call menus, so we don't have one. When you call us we will put you straight through to our customer service team. Who can help with almost anything you ask

​UK based customer services team with 24/7 365 out of hours fault reporting

All our staff have a pre employment Psychometrice Testing of each employee for personality, behavioral characteristics, attitude assessment, and vocabulary test.      

Trustworthy and flexible Telephone only provider

As our loved ones age, it's important to ensure they can stay connected with the world around them.
That's why we offer a wide range of landline phone deals specifically designed for seniors and the elderly, without hidden costs or expensive and irrelevant options.
Easy to understand bills, great customer care and efficient phone service, at Simple Telecoms, our focus is providing our senior citizens with the offers that matches their telephone only needs.
Guaranteed FIXED monthly cost phone line

FIXED monthly cost phone line

Guaranteed fixed cost each month
The only bill is the line rental
 Unlimited UK/Mobile calls
Includes 1571 Answerphone
Say bye to nasty bills each month
From 23.50/month
Fibre Broadband with phone line 28.98 per month

Fibre Broadband with phone line

Unlimited with no data limits 
Unlimited UK/mobile calls
Includes Caller Display
Includes Nuisance call blocker Ψ
Includes 1571 Answerphone
From 29.98/month
CityFibre Ultrafast Symmetrical Full Fibre best Broadband only deals

Ultrafast City Fibre Broadband

CityFibre Ultrafast Symmetrical Full Fibre best Broadband only deals - Straightforward ultrafast broadband only deals with straight forward pricing. Available to over 3,500,000 premises, on a 30 day rolling contract
From 29.98/month

Best home phone deals for the Elderly

We believe that everyone deserves to stay connected with the world around them, no matter their age or ability.
Whether you are a family member, community health worker or caretaker, you can trust us to take care of your loved one or pensioner.
Our customer service is always available and recognised for its professionalism.

Phone Line only deals for pensioners - From 15.98 / month

- Keep your telephone number
- Guaranteed No line rental increase for 24 months Ψ
- Line rental from just 15.98 per month Inc VAT
- Pension Credit Phone Deal just 12.98 including calls
- No Openreach line is needed. So no line faults and lengthy repair times
- Far more reliable than any standard fixed digital line services
- System dispatched and working normally within 48/72 working hours
- Plans with Included calls to UK landline and standard Mobiles also available 
- Service can be used/moved almost anywhere without an engineer visit
- Caller Display and 1571 Included free in all call plans
- Automated 24/7-service & line monitoring ∆
- 30-day rolling contract
Phone Line only deals for pensioners - From 12.98 / month
Telephone line only for people with Alzheimer’s and Dementia.
- UK's only Guaranteed restricted fixed cost telephone line only service
- Fixed Line rental per month, including ALL calls
- Nuisance Call blocking included in all call plans Ψ
- No access to expensive numbers, like 118, 084, 087 or 09 numbers
- All calls included in the monthly line rental
- Guaranteed NO extra monthly cost or call charges
- Just a 30-Day rolling contract. NO termination cost to pay
- Telephone rental from just 15.98 per month Inc VAT
- Nuisance Call blocking included in most call plans Ψ
- Includes 118 and premium Barring
- Includes Caller ID and Withhold number service
- Includes Voicemail 1571 and 1471 services
- A selection of call plans with calls included to choose from
Phone line only deals for seniors and retired people
Telephone line only in Care Homes and Sheltered Accommodation
- NO Openreach Infrastructure needed in the room 
- NO Openreach engineer or installation needed in the room
- Chose a PAYG plan or calls included plan - Plans from just 15.98 pm
- Service can be used almost anywhere. Just pick up the box and move it
- Take your current home phone number with you to your new home
- Shipped and working normally within 48/72 working hours
- Just 30-day rolling contact, with same day switch off if needed

VoIP lines for customers with their own broadband

- Cloud Landline rental from just 5.99 per month Inc VAT
- Online customer control panel
- Online Call Statistics Inbound and Outbound
- Calls to UK standard landlines included call plans
- Calls to UK standard mobiles included call plans
- Nuisance Call blocking included in all plans Ψ
- Built to work with third party broadband and WiFi provider services
- Works with the Starlink Satellite broadband system
- Keep your current telephone number, regardless of your location
- Includes Caller ID, Withhold number service and 1571 voicemail
- Just a 30-Day rolling contract. NO termination cost to pay
VoIP phone line for customers with broadband

Telephone services for people claiming Pension Credit - Phone Line only for pensioners

Cheapest phone-only deals for pensioners on Pension Credit or Guarantee Credit 12.98 per month - telephone-only deals - telephone line without broadband. Social tariffs are packages offered by some service providers that allow people on Pension Credit or Guarantee Credit to access an essential telephone-only service at a reduced price to help with the overall cost of living. Although we are not required to offer this as a service, we have decided to offer a reduced price on our 1Phone service as we feel it is a vital lifeline for many pensioners, as telephone access is a necessity in almost every aspect of everyday life. 
Best phone deals
We offer a very personalised, efficient and friendly service We won't pressure you to sign up with us.
About Us
UK based customer services team
We take the safety of our customers seriously.
Working with Vulnerable People requires our customer services team to have an ongoing assessment that is essential for their employment and their eligibility to work with vulnerable persons.
 
This involves a check of a person's national criminal history (including spent convictions, pending and non-conviction charges) and other disciplinary and police information. We are carrying out screening to BS7858:2019 level, used in the security sector, to see whether an employee could pose a risk to the safety and wellbeing of vulnerable people.
We want our customers to have the peace of mind that the people we are employing are trustworthy and can carry out the job with trust and integrity. On top of this we also do pre-employment Psychometric Testing of each employee to ensure that their personality, behavioural characteristics, attitude, and vocabulary is a suitable fit. 
About Simple Telecoms

Frenquently asked questions

When will Simple Telecoms stop installing Copper lines?
The "Stop Sell" directive from Openreach, effective September 5, 2023, means that our previous copper telephone products are no longer available for purchase. Customers will now transition to a new digital line telephone service. This change affects new contracts, whether for switching, upgrading, or regrading services, and applies to customers with expired contracts who are currently using copper products.
If the new digital service is not available at your location, an alternative hybrid service called SOADSL will be offered starting in September 2024. This hybrid service combines copper and digital lines. However, due to its higher cost, it is unlikely that most providers, including us, will offer this option commercially.
 
Can I keep my telephone phone number?
Can I keep my telephone phone number?
Yes, we can move 99% of telephone numbers, as unlike most providers, we run our own telephone network and platforms (similar to TalkTalk and Virgin), and have telecom switches based in Bournemouth, London, Amsterdam, and Strasbourg, as well as using BT Openreach lines. So regardless of if you're moving home, to a different part of the country, or even a different part of the world, we have the technology needed to make sure that you will always be able to take your current phone number with you.
Do I need to contact my current telephone provider?
Do I need to contact my current Telephone provider?
No, we'll send them the transfer request for you. However, if you have a broadband service on the line that you are not moving over, then we recommend you contact your current provider to cancel the service. Our customer service team will advise you on how and when to do this.
How long will it take to switch over or install a new line?
How long will it take to switch over or install a new line?
Switching your current telephone service or installing a new digital line typically takes about 15 working days, depending on the service you have chosen. We will usually inform you of the expected live date for your service within 48 hours of accepting your order. However, if you are opting for a new 1Phone telephone service, we can typically dispatch the router to you within 48 to 72 hours, and it should work right out of the box.
I need a phone line urgently, can you help?
I need a phone line urgently, can you help?
If you are dealing with a chronic long-term illness, disability, or bed blocking, we highly recommend exploring our 1Phone telephone service, as it can be activated within 48 to 72 working hours. This service is particularly well-suited for individuals in Sheltered Accommodation, Nursing Homes, Care Homes, or Palliative Care. We also now offer a 1Phone-NET service that now offers a broadband service.  
Can I change my call plan?
Yes, you can change you call plan free twice in any 12-month period.
The new call plan will be applied from the start of the next billing period. Any call plan changes over this we charge a small administration charge and allow a maximum of 2 changes per 12 month period.
Can you lift barring for International and Premium rate numbers?
Yes, but only the international call barring
To ensure the safety of all our customers, call barring will be automatically applied to the telephone line for International calls, Premium rate numbers starting with 09, and certain 08 numbers. This includes calls to the 118 directory services. Barring calls to mobile phones is an opt-in service. To activate the mobile barring service, please contact customer service at no additional cost.
It's important to note that due to an Ofcom directive classifying certain (though not all) 08 numbers as premium rate, calling some 08 numbers may still be restricted. These numbers are now classified as premium rate, and we restrict calls to them to protect our customers. This premium rate barring cannot be removed, unlike the international and 118 call barring, which can be lifted upon request. Please check with your equipment or Care Alarm provider for specific information on barred numbers.
Can I add broadband to my line at a later date?
We can provide broadband services on any Digital Voice line, offering a flexible 30-day rolling contract. This allows you the freedom to terminate the service on the same day, if necessary, for reasons such as no longer requiring it, moving into a care home, or a change in circumstances. Unfortunately, broadband cannot be added to a 1Phone service. If broadband is needed, you will need to switch to the 1Phone-Net service. We understand that circumstances can change, and our goal is to provide a service that aligns with your needs without being tied to a lengthy and costly contract, especially in situations such as the loss of a partner or a move to a care home.
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The monthly price for monthly services will rise in April each year by the rate of inflation plus 3.9%
 
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0330 122 0000
Simple Telecoms - Phone services for the elderly