Copper Telephone Line ShutdownThe UK copper telephone line shutdown is coming. Make sure your phone service is ready before the deadline. Copper telephone shutdown has been extended to 31st January 2027.
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Home Phone Services for Elderly People, Pensioners and Families Across the UKSimple Telecoms provides reliable home phone services for customers who want an easy alternative to a traditional landline. Whether you need a home phone with no broadband, want to keep your existing number, or need a digital landline replacement, we make it simple to choose the right option. Trusted by customers across the UK for simple, reliable and easy-to-understand home phone services.
No commission. No sales targets. Just honest advice to help you choose the most suitable home phone service.
Home phone line only with no broadbandA simple home phone service for customers who do not want broadband, with flexible options and included call plans.
Keep your existing home phone numberIn many cases, you can keep your current landline number when switching to a new home phone service.
Digital landline replacement serviceReplace an old copper landline with a simple digital home phone service designed for everyday use.
Broadband and phone packagesCombine broadband and home phone service in one package, with flexible terms and included call plan options.
Pension Credit home phone optionsLower-cost home phone services may be available for eligible customers claiming Pension Credit.
Alternative home phone solutionsWe also offer additional home phone options for care homes, rural properties and customers using their own broadband. Suitable for care settings, rural homes or locations where a standard landline may not be available. Not sure which home phone service is right for you? Call our team on 0330 122 0000 for friendly, straightforward advice. 5 reasons why customers choose Simple TelecomsWe focus on straightforward home phone services, clear support and a more personal experience for elderly customers, families and carers. Dedicated support for older customersOur customer service team is focused on helping elderly customers, pensioners and retired people with patience, clarity and the time they need. Safety and trust matter to usWe take the safety of our customers seriously, so families and vulnerable customers can feel more confident speaking with our team. Honest pricing and no sales pressureWe believe in customer-first service, transparent pricing and helpful advice. Our team focuses on finding the right service for each customer’s needs. No long call menusWhen you call us, you can speak to a real person without long automated menus, making it easier to get help quickly. UK-based customer service and fault supportOur UK-based team is here to help with service questions, and we also provide out-of-hours fault reporting for added reassurance. Have a question before choosing a service? Call 0330 122 0000 and our team will be happy to help. Trusted by customers across the UKReal feedback from our customers across the UK. Showing 4★ and 5★ customer reviews
See what our customers say about our home phone services, including telephone-only deals, Pension Credit options and support for elderly customers and care homes. Compare home phone services, telephone-only deals and broadband packagesCompare simple home phone services for elderly customers, pensioners and families, including telephone-only deals, Pension Credit options, broadband packages and Home2Phone solutions. 
Pension Credit phone dealsLower-cost telephone-only services for eligible customers.
Prices from
£12.97/month
Eligibility applies
View Pension Credit deals
Telephone-only home phone dealSimple home phone service with no broadband required.
Prices from
£25.10/month
See service page
View telephone-only service
Fibre broadband with phone lineBroadband and phone packages for homes needing internet.
Prices from
£23.80/month
Check package details
View broadband packages
Home2Phone serviceFlexible home phone without a traditional landline.
Prices from
£15.97/month
See service page
View Home2Phone service
Prices and availability may vary. Please check each product page for full details. Specialist home phone options for care homes and own-broadband usersNeed something more specific? We also provide specialist home phone services for care homes, sheltered accommodation, and customers who want to use their own broadband connection with a compatible ATA or VoIP setup. 
Telephone lines for care homesSimple and practical phone services for care home rooms, sheltered accommodation, and similar settings where residents and families need a reliable way to stay in touch. Suitable for care homes and sheltered accommodation
Use your own broadband for a home phone serviceIf you already have broadband and only need a phone service, this option lets you use your existing internet connection with a compatible ATA or VoIP setup. Ideal for customers with their own broadband, including Starlink
Looking for a standard home phone service instead? Compare our main telephone-only services, Pension Credit phone deals and broadband packages above. Trusted UK Home Phone Provider for Elderly CustomersAt Simple Telecoms, we provide simple, reliable home phone services for elderly customers, pensioners and families across the UK. Our goal is to make staying connected easy, with clear advice, dependable service and friendly support from a UK-based team.
No commission. No sales targets. Just honest advice focused on what is best for you or your loved one.
Every member of our team is carefully screened to help ensure a safe, professional and trustworthy service for every customer. 
Frequently asked questions about home phone servicesCan I keep my telephone number?Yes. In most cases we can transfer your existing landline number to your new service. This helps you keep important contact details the same for family, carers and medical services. Do I need to contact my current provider?No. We handle the transfer request for you. If you have broadband that is not being moved, we will advise you when to cancel it. How long does installation or switching take?Most services are installed within around 10 to 15 working days. We will normally confirm your expected activation date shortly after your order is accepted. For faster setup, our Home2Phone service can often be delivered and working within 48 to 72 hours. I need a phone line urgently. What are my options?If you need a working phone quickly, we recommend our Home2Phone service, which can often be set up within a few days and is suitable for urgent situations, care homes and sheltered accommodation. Can I change my call plan?Yes. You can change your call plan during your service. Changes are normally applied from your next billing period. Can international or premium-rate numbers be enabled?Call barring is applied by default to help protect customers from unexpected charges. Some restrictions can be removed on request, but certain premium-rate numbers may remain blocked. Can I add broadband later?Yes. We offer broadband services on a flexible 30-day rolling contract, so you can add or remove broadband if your needs change. What is happening to traditional copper landlines?Traditional copper landlines are being phased out across the UK as networks move to newer digital systems. This change is happening gradually, with many areas transitioning over the next few years. If your current service is affected, we can help you move to a suitable alternative such as a digital home phone line or our Home2Phone service. Do you offer full fibre telephone lines?Due to additional regulatory and backup power requirements, we currently do not provide telephone services over full fibre-only exchanges. In these situations, alternative options such as digital phone services or Home2Phone may be more suitable. Follow us  Twitter  Facebook The monthly price for monthly services will rise in April each year by the rate of inflation plus 3.9% |
