O2 and Vodafone Unlimited Data Tariff Terms and Conditions

Any purchase of goods or telephone services from the site www.simpletelecoms.co.uk, .com or .es (hereafter Simple Telecoms) requires the customer to consult and accept these terms and conditions. The click validating the order implies full acceptance of these terms and represents the customer's "digital signature". Please click here for our Privacy Policy

These terms and conditions together with your Pay Monthly Mobile Agreement, Pay Monthly Tariff Terms and Fair Usage Policy govern the Unlimited Data Airtime Plan ("Unlimited Data”) and prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials (the "Terms”). 

Please read the following Terms carefully and keep a copy for your information.

1. Defined Terms

Where any term is capitalized in these Terms, unless set out specifically below, they shall be given the meaning set out in your Pay Monthly Mobile Agreement, the Pay Monthly Tariff Terms or Fair Usage Policy.

2. Availability:

        2.1. Unlimited Data will be available for customers who are UK resident and over 18 when purchasing:

               2.1.1. selected SIM's and plans;

               2.1.2. selected 1 Month SIM Only Unlimited Data Plans; and

               2.1.3. selected 1 month SIM only standard tariffs.

        2.2. Unlimited Data shall be determined by Simple Telecoms and is subject to change without notice.

       2.3. Where you are an existing O2 or Vodafone customer on a Simple Telecoms Pay Monthly Mobile Agreement you can transfer onto Unlimited Data for a one off payment of £36.00 including VAT..

       2.4. Unlimited Data cannot be used in conjunction with any Shared Tariff or other sharer plan which Simple Telecoms offers on O2 or Vodafone whether on or before the date of these Terms.

3. Unlimited UK Data

       3.1. Unlimited Data comes with unlimited UK data and an amount of inclusive UK voice minutes and UK SMS as set out in your Pay Monthly Mobile Agreement and the Pay Monthly Tariff Terms ("Unlimited UK Data”).

       3.2. Unlimited UK Data must only be used in accordance with your Pay Monthly Mobile Agreement and the Pay Monthly Tariff Terms and is for your private use only.

       3.3 Unlimited UK Data SIM must only be used in mobile devices that do not require to be plugged in order to work. Simple Telecoms does not allow SIM's to be used in any equipment which enables the routing of calls or data (including, without limitation, text, or picture messages) from fixed apparatus or standard devices to mobile equipment, by establishing a mobile-to-mobile call or transmission. Nor does it allow the use of any equipment which enables the sending of bulk SMS, voice, or data services. Simple Telecoms reserves the right to suspend without notice should we believe that such equipment is being used. During suspension, the liability for any access charges or calls will rest with the customer. Where other devices are used that do not comply with these terms, we reserve the right to transfer you to a more suitable plan.

       3.4. You may not use your Unlimited Data for commercial or illegal purposes.

       3.5. Usage of Unlimited Data is subject to our Fair Usage Policy. To help us identify whether you are using your Unlimited Data in accordance with the Fair Usage Policy and these Terms , we may monitor the amount of data you are using. Where you regularly tether to 12 or more devices, have used 550GB of data twice within a 6 month period, or have connected to a device other than an eligible device as stipulated in clause 3.3 of these Terms, then we may investigate your usage further to ascertain whether your Unlimited Data usage is for the permitted use. Where following such investigation we determine or reasonably suspect that your usage is for purposes other than the permitted use then we reserve the right to transfer you to a more suitable plan, or terminate the service.

       Roaming and data usage within our Europe Zone. Roaming is automatically barr on all O2 and Vodafone SIM services. A deposit will be required for £200.00 including VAT to remove these barrs.

       3.6. Where you use data within our Europe Zone then this will be subject to a fair usage cap of 20GB ("Europe Zone Allowance").

       3.7. Once you have reached your Europe Zone Allowance you will still continue to be able to use your data in our Europe Zone which will be charged at 3p/MB for O2 including VAT, and Vodafone £4.50/GB including VAT.

       3.8. If you are using your Equipment abroad and outside of our Europe Zone then additional charges will apply in accordance with your Pay Monthly Mobile Agreement and Pay Monthly Tariff Terms.

        3.9. If you use Services abroad, it will usually take longer to be billed. It's best to check the cost of using your Equipment abroad before you travel. Accidental roaming might occur if you are in an area close to national borders because your Equipment picks up a network across the border. If this happens, you may be charged as though you were roaming on an international network. You can prevent this if you are near a national border by setting your Mobile Phone or other Equipment (as applicable) to do a manual network selection and select the 'O2' or "Vodafone" Network. For more information about using the Services abroad.

       3.10. Detailed charging information can be found in your Pay Monthly Mobile Agreement, on our website and in our Pay Monthly Tariff Terms.

4. General

       4.1. These Terms are governed by English law and are subject to the jurisdiction of the English courts.

       4.2. Promoter: Simple Telecommunications Ltd, BBS, 2 Princes Court, Princes Rd, Ferndown, Dorset, BH22 9JG

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