Phone Line only Service
Contact Us

We are always ready to help and answer any questions regarding our services. We like to do things the old fashioned way, thus unlike our competitors we do not simply ask our customers to blindly sign up to our services online. Instead we offer a personalised, efficient and friendly service that's tailor made to your individual needs, without obligation.

You are always welcome to drop us your questions via email, or just ask us to call you back.

Call backs are available Monday to Friday, 10am to 5pm, excluding bank holidays. Whilst we make every effort to meet your request, actual call back times may vary at busy periods. *Please note that your call may be recorded for our mutual security and also for training and quality purposes.

We provide all our customers that have a contractual relationship with us a dedicated non public 0330 contact telephone number to report a telephone line fault, 24/7.

By telephone - 0330 122 0000 (calls are charged at your providers normal rate)

Emails are normally replied to with within 5 hours, however this can be up to a maximum of 24 hours at busy times, within office hours.)

Simple Telecommunications Ltd
Company registration: 8283225
UK VAT registration: GB163249312
VAT Section 55a compliant
VAT registered with MOSS for the EU TAX
ADR registered with CISAS
Ofcom Registered RID Number: IHR
Ofcom compliant - PSR/2017
PCI DSS data compliant - Level 4
ICO registered - A8278494

Emails are the best way of contacting us, and are replied to within a maximum of 3 hours within working hours.
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We never forget, "trust cannot be bought; it must be earned", so we decided to join TrustPilot.
If you have any feedback please do not hesitate to voice your opinion. It is only with these comments that we can improve upon our services.

Sage PayOfcom registeredPCI Data complient