Phone Line only Service
Contact Us

We are always ready to help and answer any questions regarding our services. We like to do things the old fashioned way, thus unlike our competitors we do not simply ask our customers to blindly sign up to our services online. Instead we offer a personalised, efficient and friendly service that's tailor made to your individual needs, without obligation.

Complete the form below to find out more. If you include all of the fields, we will email you with full details of what's involved. We need to check what infrastructure exists before we know what work is needed. We can't give you a price without this information. So please make sure to include the full address. If you want to transfer an active line we'll need the phone number as well. 

Call backs are available Monday to Friday, 10am to 5pm, excluding bank holidays. Whilst we make every effort to meet your request, actual call back times may vary at busy periods. Your call may be recorded for our mutual security and also for training and quality purposes.

Christmas opening times & fault reporting over the holiday period
Should you need to report a line fault please call 0333 8801071 (24/7)
Please remember to leave your name, phone number and a brief description of the problem that you are experiencing, your message will be then sent to a support specialist who will then run a number of tests on the line, and then will return your call.

December 24th - Close at 2pm
December 25th - Closed
December 26th - Closed
December 27th - Open from 9am to 5pm
December 28th - Open from 9am to 5pm
December 31st - Closed at 2pm
January 1st - Closed

Main contact name*
Main contact phone*
Main contact email*
End user name (if different)
Existing telephone number to be checked (if a new line is required leave this empty)
Which call plan are you interested in?
What type is your property?
Address (include full address with room or flat number if you have one). Without the full address we will be unable to provide a quote

Add any other message after the address
We are GDPR Data compliant. Please tick that you agree to our Data Protection and privacy Terms and Conditions before sending your email. Click here for our full General Data Protection Regulation (GDPR)

We never forget, "trust cannot be bought; it must be earned", so we decided to join TrustPilot.
If you have any feedback please do not hesitate to voice your opinion. It is only with these comments that we can improve upon our services.


Simple Telecommunications Ltd
Company Registration: 08283225 || Ofcom registered || Ofcom PSR2017 compliant || ADR registered with CISAS || ICO registered
UK VAT registered || EU MOSS registered || VAT Section 55a compliant || Sage Pay PCI compliant || GDPR compliant || PCI DSS Data Level 4 compliant

Emails are the best way of contacting us, and are replied to within a maximum of 5 hours within working hours, however this can be up to a maximum of 24 hours at busy times.
Sales & support: solutions@simpletelecoms.com
Accounts: accounts@simpletelecoms.com
By telephone - 0330 122 0000 (calls are charged at your provider's normal rate)

Sage PayOfcom registeredPCI Data complient