Phone Line only Service
Restricted telephone service for people suffering from Alzheimer’s & Dementia

We are always ready to help and answer any questions regarding our services. We like to do things the old-fashioned way so, unlike our competitors, we do not simply ask our customers to blindly sign up to our services online. Instead we offer a personalised, efficient and friendly service that's tailor made to meet your individual needs, without obligation.

You are always welcome to drop us your questions via email, or just ask us to call you back. If you want a free, no-obligation quote then, as well as the other form fields, please include the full postal address, including flat or room number if applicable, and the phone number if you want to transfer an active line. We need to check what infrastructure exists before we know what work is needed so we can't give you a price without this information.

Emails are normally replied to with within 5 hours within office hours, however a response can take up to a maximum of 48 hours at very busy times. But we always replyIf you have not had a response please check your Spam box.

Christmas opening times

May we take this opportunity to thank you for your continued business through 2019 – it’s very much appreciated. We hope you have a great holiday season and a prosperous year in 2020.

We will be closing on Tuesday 24th December 2019 at 1PM and reopening on Friday the 27th until 3PM

Monday the 30th is a normal working day, and the sales office will close at 1PM on the 31st of December, and the 1st of January 2020

If you would like to report a line fault, please call 0333 880 1071. 
Further information on faults can be found here.

Main Point contact name*
Main Point contact phone number*
Main Point contact email*
End user name (if different)
Existing telephone number to be checked (if a new line is required leave this empty)
Which call plan are you interested in?
What type is your property?
Address (include full address with room or flat number if you have one). Without the full address we will be unable to provide a quote.

If you want to move a number please include both the old address and the new one.

Add any other message after the address.
We are GDPR Data compliant. Please tick that you agree to our Data Protection and privacy Terms and Conditions before sending your email. Click here for our full General Data Protection Regulation (GDPR). Simple Telecommunications Ltd collects and acts as the data controller for information submitted by you through this website. It will be shared with appropriate Simple Telecommunications Ltd staff only, and used to contact you with information on Simple Telecommunications Ltd products and services if applicable.

Below is a small video with some of our most asked questions.

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Company details
Simple Telecommunications Ltd
Company Registration: 08283225 || Ofcom registered || Ofcom PSR2017 compliant || ADR registered with CISAS || ICO registered || UK VAT registered || EU MOSS registered || VAT Section 55a compliant || Sage Pay PCI compliant || GDPR compliant || PCI DSS Data Level 4 compliant

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