UK's Only Fixed Cost Telephone Only Deals for Pensioners Phone Line only deals for Retired People - From £23.50 a monthPhone only deals for pensioners. Telephone only deals. At Simple Telecoms we understand that there is a huge number of seniors and pensioners out there that do not need all the bells and whistles, and just need a telephone line without broadband.
All you need is a good Old Fashioned landline only telephone service exclusively for pensioners, with good customer care, easy to understand bills, easy to use, and to keep in touch at the lowest possible call cost.
We offer a personal, efficient, and friendly phone only service that's tailor made to your individual needs.
We work closely with family members, Community Health Workers, Care Homes, Hospitals, and the NHS. NEW Totaly fixed monthly cost per month with calls includedWe now also offer a NEW FIXED MONTHLY COST including calls Digital Voice telephone line only service 100% Fixed monthly cost telephone only service with the option to prepay for any calls that are not included in the call plan(s), this way you can be in total control over your call spend and your monthly bill will never change month to month. Click here for more information
The time has come to hang up on Copper based telephone linesMost of us are not keen on change, and we understand for pensioners it can be even harder. But it’s time for Openreach to hang up on the copper wires voice telephone network which have served us for over a century. Like almost all providers in preparation for the complete "Stop Sell” from Openreach taking place on the 5th of September 2023 you will not be able to buy any old copper telephone products from any provider if the new digital telephone service is available at your local exchange. If you are not able to get the new digital service at your home, you won't be impacted and will still be able to keep your existing copper product or have a new copper line installed until the new digital line service is available. But you will need to move at some point in the very near future.
However, the September the 5th "Stop Sell" will impact will prevent and new supply, working line takeovers, restarting of stopped lines, migrations to a different Communications Provider (CP) transfers, addition of broadband to copper voice lines, bandwidth modification, or any modification to existing copper line installation. Openreach has announced (01.02.2023) that, as part of their plan to retire older copper analogue UK phone services by December 2025, they will conduct a trial that “responsibly [adjusts] the performance of the remaining analogue services” (i.e. blocking out-bound calls and limiting broadband ISP speeds) to “encourage” customers to upgrade to new digital lines.
Our cheapest Copper line phone only deals that give you more Telephone line only deal for pensionersThe copper call plans below are only available if you are NOT on a Digital exchange. If your exchange is a Digital exchange.we will quote for a digital line instead. Basic Call Plan
£23.50/month inc vat
Calls to UK landlines cost 2p a minute,
day or night. No call connection cost*
90 minutes included per month to call UK standard mobiles***
Calls to UK mobiles from
7p over monthly allowance
Free Caller ID
1471 service included
Care Level 2 included
30-day rolling contract
Services Not available on digital enabled exchanges £23.50 Telephone only service Anytime Call Plan
£28.98/month inc vat
Unlimited UK landline calls anytime day or night for 120 minutes per call**
500 minutes included per month to call UK standard mobiles, at anytime**
Calls to UK mobiles from
7p over monthly allowance
Free Caller ID
1471 service included
Care Level 2 included
30-day rolling contract
Service not available on digital enabled exchanges £28.98 Telephone only service Anytime Call Plan +
£33.98/month inc vat
Unlimited UK landline calls anytime day or night for 180 minutes per call**
Unlimited UK mobile calls anytime day or night for 60 minutes per call***
Calls to UK mobiles from
7p over 60 continuous minutes per call
Free Caller ID
1471 service included
Care Level 2 included
30-day rolling contract
Service not available on digital enabled exchanges £33.98 Telephone only service The monthly price for monthly services will rise in April each year by the rate of inflation plus 3.9%, from 2024.
Super Saver Cloud - £19.98 /month inc VATSuper Saver Cloud telephone line only plan is great for people who intend to only receive calls, and makes less than 30 minutes of calls per month to local and national telephone numbers, or the line is a Lifeline or care alarm system.
✔ Save over £40 per year against our Basic Call plan
✔ Calls to UK landlines cost 6p a minute, day or night.
✔ Calls to UK mobiles cost 10p a minute, day or night.
✔ Call connection charge 10p per call, day or night.
✔ Free Caller ID
✔ 1471 service included
✔ 30-day rolling contract Copper line Call plan informationThis is our basic pay as you go tariff. - Calls to UK standard landlines starting 01, 02 and 03 always cost 2p per minute, NO call connection cost. Calls to UK standard mobiles cost 7p peak, and 4.5p off peak, NO call connection cost. ***After a total of 90 minutes of calls to standard mobiles have been used per month the standard mobile rate for mobiles calls made will apply depending on the time of day. UK included standard mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, EE, Three and other providers in charge bands FM1, FM3, FM4, FM5 and FM6 at any time. Other mobile networks are charged at a different rate. Please note this does not include calls to Lyca or Lebara mobiles or any mobile virtual network operator not based on the UK GSM cellular network. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & night time Monday to Friday before 7am & after 7pm Anytime call plan **/ *** **After 120 continuous minutes to a UK landline numbers starting 01,02, and 03 the standard rate for the remainder of the call over the 120 minutes will apply. Customers should hang-up before 120 minutes and re-dial to avoid additional charges. Calls over the 120 minutes to UK standard landlines starting 01, 02 and 03 always cost 2p per minutes, NO call connection cost. **After a total of 500 minutes per month to UK standard mobiles have been used the standard mobile rate for mobiles calls made will apply depending on the time of day. Over the 500 included mobile calls to UK standard mobiles cost 7p peak, and 4.5p off peak, NO call connection cost.
UK included standard mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, EE, Three and other providers in charge bands FM1, FM3, FM4, FM5 and FM6 at any time. Other mobile networks are charged at a different rate. Please note this does not include calls to Lyca or Lebara mobiles or any mobile virtual network operator not based on the UK GSM cellular network. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & nighttime Monday to Friday before 7am & after 7pm. Included UK landline calls are subject to a Fair Usage (FUP) Anytime + call plan ** / *** Calls over the 120 minutes to UK standard landlines starting 01, 02 and 03 always cost 2p per minutes, NO call connection cost.
Calls over the 60 minutes to UK standard mobiles cost 7p peak, and 4.5p off-peak, NO call connection cost.
**After 120 continuous minutes to a UK landline number starting 01, 02, and 03, the standard rate for the remainder of the call will apply. Customers should hang up before 120 continuous minutes and re-dial to avoid additional charges.
***After 60 continuous minutes to a UK standard mobile, the standard mobile rate for the remainder of the call will apply, depending on the time of day. Customers should hang up before 60 continuous minutes and re-dial to avoid additional charges. UK standard mobile minutes are for mobile networks O2, Orange, T-Mobile, Vodafone, H3, EE, Three and other providers in charge bands FM1, FM3, FM4, FM5 and FM6 at any time. Other mobile networks are charged at a different rate. Please note, this does not include calls to Lyca or Lebara mobiles or any mobile virtual network operator not based on the UK GSM cellular network. Weekends are Saturday 00.00 to Sunday 23.59. Daytime Monday to Friday 7am to 7pm. Evenings & nighttime Monday to Friday before 7am & after 7pm. Included UK landline and mobile calls are subject to a Fair Usage (FUP) Services Not available on digital enabled exchanges In preparation for the complete "Stop Sell” from Openreach taking place on the 5th of September 2023 you will not be able to buy any old copper telephone products if the new digital telephone service is available at your local exchange from the 16th of December 2022. This applies to anyone who's signing up to a new contract, whether you're switching, upgrading, or re-grading any service, or you're out of contract and already on a copper product. If you are not able to get the new digital service/s at your premises/home, you won't be impacted and will still be able to keep your existing copper product or have a new copper line installed until the new digital line service is available. But you will need to move at some point in the very near future.
Telephone Installation and transfer cost
NEW LINE INSTALLATIONNEW LINE INSTALLATION
New BT Openreach Copper based telephone line - £89.70 including VAT. This service is no longer available from the 5th of September 2023 due to the Openreach ``Stop Sell" BT LINE TRANSFERTransfer your existing BT/Openreach Copper telephone line over to Simple Telecoms and keep your number - £29.99 including VAT. This service is no longer is not available from the 5th of September 2023 due to the Openreach ``Stop Sell" RESTART A LINERestarting BT or TalkTalk stopped telephone line - £48.50 including VAT.
This service is no longer available from the 5th of September 2023 due to the Openreach ``Stop Sell" MPF LINE TRANSFERSMPF lines are used by TalkTalk, Shell, Sky and a number of other providers. £48.50 inc VAT. This service is no longer available from the 5th of September 2023 due to the Openreach ``Stop Sell" * If your exchange is a new Digital exchange we will provide you with a full cost breakdown for a new Cloud Digital voice service.
Frenquently asked questionsHow can I order the service or check my exchange to see if its digital enabled? There are over 800+ exchanges that no longer offer any copper based voice services, and this is increasing every day. If you would like more information or would like to place an order, just click the "Request a Copper Quote '' button under one of the call plans. Once you have completed the online form, we'll send you some information and full cost breakdown. However, if you are on a new Digital exchange we will only send you a cost breakdown for a new Digital Voice line, and not a copper based one. If you would like to call us we would be happy to help over the phone as well. Just give us a call on 0330 122 0000 between 9AM and 5PM Monday to Friday and we will be happy to help. If my exchange is digital, but copper is still available can I still order copper? All providers are under huge pressure not to install any more copper lines. However in extremely special circumstances, mainly medical equipment (Care Alarms are not classed as medical equipment) up to the 1st of September 2023 we will assess on a case-by-case basis. However, if it's a Care Home, Sheltered accommodation or Warden Assisted we are unable to install any copper based voice service regardless of circumstances. Also if your exchange is already on a "Stop Sell” and there are some 600 plus this will also not be possible. Please speak to our customer service team for more information. We're here to help. Call us on 0330 122 0000 between 9am and 5pm Monday to Friday Why are MPF and Virgin lines charged at different prices? Ok, let's deal with Virgin first. Virgin telephone lines are based on technology which is completely different from that of your traditional copper line and are not connected to the main Openreach telephone network at any point. This means a completely new line will need to be installed at a cost of £130.00 inc VAT. As MPF lines are used by providers like Sky, TalkTalk, NowTV, Shell, Post Office and several others are copper-based lines but are not directly connected to Openreach. So, the MPF line needs to be converted back to a full Openreach line for us to transfer your existing telephone number. The cost to move an MPF line is £48.50 inc VAT Can I keep my telephone number? Yes, we can move 99% of telephone numbers - However from September 2023 you can no longer move your telephone number to another provider or ourselves unless you convert to a new digital line. Can I move my telephone number on to my mobile phone? yes, Most people have had their telephone number for years, and for a lot of seniors and pensioners keeping their telephone number is a must. Phoneline+ has been specifically designed to replace your traditional landline service using VoIP technology to deliver voice calls over the broadband network or mobile data using a Smartphone or Tablet App. Please Click Here for more information Can I change my call plan? Yes, you can change your call plan at any time, just give us a call and this will be changed on the next billing period. However, from September 2023 you can no longer make any changes to your call plan or the services on it unless you convert the line to a digital line. What do I do if there is a fault on the line? We do our absolute best to try to help you eliminate any local problems over the phone.
We can test your line right up to the telephone line box in your home, however if we can't find a fault or fix the problem over the phone, we'll give you the option to book an engineer appointment. However, there is a cost involved with doing this if the fault is found to be user error, or no fault found, as there would be with any service provider call-outs.
The most common problems we have found are
Batteries in cordless phones - This can give busy tone on both inbound and outbound calls. Change the batteries or remove them for a few minutes and then replace them back in to the handset/s. We recommend rebooting the base station/s as well.
Flat batteries - Make sure if you are using a cordless phone that it's fully charged, along with any extra handset connected to the same base station.
Faulty extension leads - If you are running an extension lead, plug the telephone directly into the main telephone socket to see if you have a dial tone. If you do have a dial tone, replace the extension lead.
Ringer switched off - This is easily done, make sure the phone is not switched to silent or the ringer switched off.
Telephone unplugged - Make sure the telephone is still plugged in to the telephone socket.
Booking a site visit
Our engineers will not book an Openreach callout or site visit unless it is authorised by the customer first, accepting there are possible costs involved in doing so. Payment may be required up front for call-outs we know will be chargeable. For call-outs where we are not sure if a charge will be received, we will first await the engineer notes and we will not make a charge unless Openreach makes the charge to us, which can be sometime later from the date of the visit due to delays in Openreach billing systems. As the pace and conversions over to digital lines gathers pace we are expecting Copper fault repair times to increase over time as well.--
Simple Telecoms Provisioning Team
How long is the contract ? The invoice will show a charge for the whole month in which the invoice is issued and for the whole of the following calendar month. (2 whole months.) This advance payment means you'll have covered your 30-day notice period for cancellation, allowing us to terminate your line for you the same day you notify us should it become necessary. If you've signed up to our service part way through a month, your first bill will also include a charge from the date the new service went live to the end of the part month. Please remember to tell the bill payer that the name of our Direct Debit will show on their bank statement as “Simpletele”. How is my first bill calculated? The invoice will show a charge for the whole month in which the invoice is issued and for the whole of the following calendar month. (2 whole months.) This advance payment means you'll have covered your 30-day notice period for cancellation, allowing us to terminate your line for you the same day you notify us should it become necessary.
If you've signed up to our service part way through a month, your first bill will also include a charge from the date the new service went live to the end of the part month. Please remember to tell the bill payer that the name of our Direct Debit will show on their bank statement as “Simpletele”. Can I lift the barring of International and Premium rate numbers? To safeguard all our customers, call barring for International and Premium rate numbers starting 09 and some 08 numbers will be applied automatically to the telephone line. Barring calls to mobile phones is an opt in service. Please contact customer service to opt in the mobile barring service free of charge. Please note - Due to Ofcom directive classifying certain (not all) 08 numbers as premium rate, you will be unable to call some 08 numbers as they are now classed as Premium rate, so please check with your equipment or Care Alarm provider as well as any catalog companies you may call, as we bar calls to all premium rate numbers to safeguard our customers, and this premium rate barring cannot be removed, unlike the international call barring which can be removed on request, which can be removed. Can I add a Broadband service to the line later? NO, we are no longer offering any Broadband services on copper lines. If you need to add Broadband you will need to convert to a new digital line. Which in most cases works out cheaper to run with broadband. For more Information, please contact our sales team on 0330 122 0000. Will you force me me to migrate to a new digital line from my copper line? NO, we will be letting our copper-based telephone customers know of the changes and the timeline involved in moving their services to the new Digital Voice IP telephone service. It will be left to the customer, as to when to move their service, should they wish to do so. However, past September 2023 you will no longer be able to make any changes to your existing service or transfer your line to another provider unless you change to a Digital line. We strongly recommend not leaving it too long, as the closer we get to the switch off date for all copper-based telephone lines the more customers will be trying to move, and there will come a point where the amount of time left in relation to the amount of lines left to transfer will be insufficient. Meaning, customers unable to transfer to the new service before the cut-off date will lose their service and telephone number. So please don't leave this to the last-minute thinking you have plenty of time, as 47 million other customers will be thinking the same thing. Information on Telecare and Care Alarms Customers who are using a Care Alarm or pendant service just need to check with their provider that the telephone number of the units is not classed as a premium rate number. As these are blocked, and cannot be unblocked.
Important information on Copper LinesGeneral Terms and Conditions All services are provided on a 30-day rolling contract, with no disconnection or termination costs. Please click the link below for our full terms and conditions. Services are provided subject to status and or credit checks. Cloud IP Telephone General Terms and Conditions.Addendum - WLR3 - Copper-based lines Consumer Price Index Rate increases If you sign up to a new contract or renew your contract for a Cloud Phone Saver service (including call charges, features, add-ons and broadband plans) the monthly price will increase each year from April 2024. That increase is based on the Consumer Price Index (CPI) Rate of inflation which is published in January each year plus 3.9%. If CPI is negative, we’ll only apply the 3.9%. Fair Usage Policy (FUP) and Acceptable Use Policy (AUP) Just like all other providers, in order to protect our customers and network, we have FUP and AUP policies in place. These obligations require your use of our services to be for private, personal, and legitimate consumer purposes. For more information on our FUP and AUP policy please click the link below. Cloud IP Telephone Full Terms and Conditions.Billing monthly charges for services You will be charged line rental from the day Simple Telecommunications Ltd supplies the service. All chargeable services are paid one clear calendar month in advance. The first invoice will show a charge for the whole month in which the invoice is issued and for the whole of the following calendar month. (2 whole months). This advance payment means you'll have covered your 30-day notice period for cancellation, allowing us to terminate your service/s for you the same day you notify us should it become necessary. It will also include the part month during which the service went live with us. Services are provided subject to status and or credit checks. We only accept Direct Debit for monthly service payments. Our Direct Debits are regulated by the Financial Conduct Authority as an Authorized Payment Institution. Your payments are protected by the Direct Debit guarantee. Direct Debits are set up directly via our website or by email. No more filling out paper mandates and posting them back. Services and paying via Direct Debit are subject to status and or credit Information on Telecare and Care Alarms Customers who are using a Care Alarm or pendant service just need to check with their provider that the telephone number of the units is not classed as a premium rate number. As these are blocked, and cannot be unblocked.
The monthly price for monthly services will rise in April each year by the rate of inflation plus 3.9%, from 2024. If RPI is negative, we’ll only apply the 3.9%. Phoneline + Don't just disconnect your telephone phone line, just move it to your mobileYour home number on your mobile.Phoneline+ - Most people have had their telephone number for years, and for a lot of seniors and pensioners keeping their telephone number is a must. Phoneline+ has been specifically designed to replace your traditional landline service using VoIP technology to deliver voice calls over the broadband network or mobile data using a Smartphone or Tablet App, and at a highly competitive price with calls to Landlines and Mobile calls included, it will even show you home telephone number when you make a outbound call. This is a great solution for customs who would prefer to have their home number with them wherever they go, regardless of if in the UK or not and would like to save money on not having to pay a home line rental. Click here for more informationKEEP YOUR HOME NUMBERNever lose your old copper telephone number, just move it to your mobile. FREE number port of your telephone number CHOOSE YOUR DEVICESmartphone, Tablet App or an phone adaptor that plugs into your broadband router at home. Even all three if you like. WORKS ANYWHERE YOU AREGreat solution for customs who would prefer to have their home number with them wherever they go, regardless if in the UK or not ADD MORE NUMBERSYou can even have more than one telephone number, so you can pick what number to display when making a call. The monthly price for monthly services will rise in April each year by the rate of inflation plus 3.9%, from 2024. September 2023 Openreach will issue a full “Stop Sell” for any new copper-based voice lines |
