Cloud Guardian  - UK's only restricted fixed cost telephone service for people suffering from Alzheimer’s and Dementia. 
Complete this form and we'll send you some information about the new Digital Cloud Guardian based services we offer. Please complete all fields that apply.
We will only contact you using the contact details you supply. We need the full phone number, address, and room number if applicable as we need to check what infrastructure exists and if the new SoGEA digital service is available at the local exchange before we know what work is needed. We can't give you a price without this information. This quote is supplied without obligation. We won't pressure you to sign up with us.

If you need help choosing the right package? We're here to help. Call us on 0330 122 0000  between 9am and 5pm Monday to Friday.

UK based customer services team. - We take the safety of our customers seriously
Working with Vulnerable People requires our customer services team to have an ongoing assessment that is essential for their employment of their eligibility to work with vulnerable persons. This involves a check of a person's national criminal history (including spent convictions, pending and non-conviction charges) and other disciplinary and police information. We are carrying out screening to BS7858:2019 level, used in the security sector, to see whether an employee could pose a risk to the safety and wellbeing of vulnerable people. Giving our customers the peace of mind that the people we are employing are trustworthy and can carry out the job with trust and integrity. On top of this we also perform pre-employment Psychometric Testing of each employee for personality, behavioural characteristics, attitude assessment, and vocabulary test.
Need help choosing the right cloud package? We're here to help. Call us on 0330 122 0000  between 9am and 5pm Monday to Friday.
Who is the phone line for?
Do they have the use of a mobile phone?
Do they have an active telephone line now?
If yes, what is their current number?
What is their address?
Please include
*the full street address
*the flat or room number
Please provide the full postcode of the line/s location?
What sort of address is it?
Who should we contact with the info?
What contact number should we use?
What contact email should we use?
What cloud call plan are you interested in?
Would you like to block access to emergency services numbers?
Would you like a battery backup for the router?
Is there any other important info we need?
Please include details of:
The old address if you want to move a number
The number you would like to get back if it's inactive
Your relationship to the person named in the first box
We are GDPR Data compliant. Please tick that you agree to our Data Protection and privacy Terms and Conditions before sending your email.
Click here for our full General Data Protection Regulation (GDPR).
Simple Telecommunications Ltd collects and acts as the data controller for information submitted by you through this website. It will be shared with appropriate Simple Telecommunications Ltd staff only, and used to contact you with information on Simple Telecommunications Ltd products and services if applicable.
We are always ready to help and answer any questions regarding our services. We like to do things the old-fashioned way so, unlike our competitors, we do not simply ask our customers to blindly sign up to our services online. Instead we offer a personalised, efficient and friendly service that's tailor made to meet your individual needs. We will always put the customer before profit. You are welcome to drop us your questions via email, or just ask us to call you back. 

FAQs about this form

Why do you need my address and phone number to provide a quote?
We use a number of providers to provide the Cloud Guardian services, so we need to know where the line is needed so that we can make sure that they have infrastructure in place at the exchange that we can use. We need to know the phone number so that we can check to be sure it can be moved to us. Sometimes it’s not possible to keep an existing number and we’d rather check that up front.

Will you contact the end user?
We will not make calls to the end user unless it is specifically requested. If we need to make contact, we will always contact the nominated point of contact as entered on the form.

Will a postcode do?
No, postcodes can cover several properties or rooms if in a care home and we need to check the specific one you need the line in. If you are in a property with flats or rooms we would need that information too as BT classes each flat or room as a separate property when providing their services.

What if I’m moving?
The cost will vary depending on what infrastructure is in place at the old and new address. 99% of the time it is possible to keep an existing number regardless of your location, or the location you are moving to. So give us both addresses and we’ll let you know what’s possible.

I'm not a senior. Can I still apply?
Yes, the services are open to anyone over 18 who just wants a phone line and no broadband.

How long will it take for you to answer?
Forms are normally replied to with within 24 hours within office hours, however, a response can take up to 72 hours at very busy times. But we always reply. If you have not had a response, please check your Spam box. However if you would like to talk to a member of the team, we would be more than happy to hear from you. Our telephone number is 0330 122 0000, and the office is open between 9AM and 5PM, Monday to Friday.
Simple Telecommunications Ltd
Company Registration: 08283225 || Ofcom registered || Ofcom PSR2017 compliant || ADR registered with CISAS || ICO registered || UK VAT registered || VAT Section 55a compliant || Sage Pay PCI compliant || GDPR compliant || PCI DSS Data Level 4 compliant

Free delivery
FREE Delivery on all hardware
Secure payment
4.9 rating
Contact us
0330 122 0000
Simple Telecoms - Phone services for the elderly