Phone Line only Service

 Mobile phone service for the elderly - Monthly call plans from £7.50

Mobile phone service only for the elderly

Our basic mobile phone service for the elderly is now live. Our O2 and Vodafone hosted mobile phone service for the elderly offers convenient simple mobile phone packages with unlimited calls to UK standard numbers, and unlimited text messages.

We know finding the right mobile service can be confusing, so we are here to give you all the advice you need on which SIM plan would be the best to get the most out of the service.


 NO long term contracts - Just 30 days rolling, with 30 days notice

No Long Term mobile contracts - 30 days

We believe the quality of our Simple Basic mobile phone service for the elderly should be a simple a possible, and as such, we don't tie you into any long-term contracts.

Our Simple mobile telephone service is provided on a monthly rolling contract and can be cancelled with just 30* days' notice. There are NO termination or disconnection fees.

Transparent billing and easy payment

We charge in advance. This means you will have covered your 30-day notice period for cancellation, allowing us to terminate your line for you the same day you notify us should it become necessary. We operate all accounts with direct debit through GoCardless meaning that you don't have to worry about making payments and are kept informed before any money ever leaves your account.

How your first bill is calculated

The invoice will show a charge for the whole month in which the invoice is issued and for the whole of the following calendar month. (2 whole months.) This advance payment means you'll have covered your 30 day notice period for cancellation, allowing us to terminate your line for you the same day you notify us should it become necessary.

If you have signed up to our service part way through a month, your first bill will also include a charge from the date the new service went live to the end of the part month.

Please remember to tell the bill payer that the name of our Direct Debit will show on their bank statement as “GoCardless”.


Mobile Spend Monthly Bill Cap

Monthly bill Cap to safeguard our customers

To safeguard our customers, we offer a monthly bill cap that can be set by you and placed on the account. The Bill Cap is an extra amount you are happy to spend outside the service plan.

This means the bill will not exceed this cap per month. The cap would only be used/charged for any calls or data may outside what is included in the call plan, like calls to 118, 087 numbers, or if you runout of data. If no calls or data made or used, outside what is included in the plan, the bill cap amount would never be triggered. If you do over run and you hit the Bill Cap the service will closed until the following month. Bill Caps can be change, but only at the start of a new billing period. And cannot be lifted mid-month.


 Vodafone Mobile phone service for the elderly - From £7.50 inc VAT

Vodafone Mobile phone service for the elderly - From just £7.50 per month

Service

Description


Inc Minutes


Inc SMS


Inc Data**


Contract


Per month Inc VAT

Vodafone

LowUser


500 Minutes 


Unlimited*


500MB


30 Days


£7.50 

Vodafone low use SIM Card

Vodafone

2GB


Unlimited*


Unlimited*


2GB PM


30 Days


£9.99

Vodafone Unlimited Calls plus 2GB of Data

Vodafone

6GB


Unlimited*


Unlimited*


6GB PM


30 Days


£12.24

Vodafone Unlimited Calls plus 6GB of Data

Vodafone

24GB


Unlimited*


Unlimited*


25GB PM


30 Days


£15.12

Vodafone Unlimited Calls plus 25GB of Data

Vodafone

Unlimited


Unlimited*


Unlimited*


Unlimited ***


30 Days


£26.22

Vodafone Unlimited Calls and Data

complete list of Vodafone SIM only call plans and cost

Our Vodafone mobile phone SIM only service for the elderly option means no complicated monthly billing or long contracts. For a complete list of Vodafone SIM only call plans and cost, please click the Download PDF button.


Vodafone SIM Cards - We place call barring on calling international, Adult & Premium Calls, Chat & Premium Calls, Mpay, MMS, Premium Text, Incoming/Outgoing Roaming, Adult Premium, GPRS, 4/3G Services. However, we cannot stop calls to 118 and 08 numbers and the use of voice mail service, all of which can have high call costs. Packages with included data are not barred for 4/3G and GPRS services.

Migrations and all new SIM connections - All SIM migrations will be charged £36.00 inc VAT per connection. All new SIM connection cost £36.00 inc VAT and are on a 30-day rolling contract.

* Inclusive standerd UK minutes.Please Click Here for our Vodafone full price list.

** Fair Usage Policy - Once the inclusive plan data/calls limit has been hit the service will automatically suspend until the following month, unless you have an agreed Bill Cap to cover any changes/calls or data that are outside of the call plan or inclusive minutes or data. 

*** Fair Usage Policy and Inappropriate usage - Once the 550GB data limit has been hit the service will automatically suspend until the following month.This cannot be lifted. Inappropriate usage would be considered as the following: Any usage outside normal commercial practice, Any usage made via automated means (also see Gateway/AIT FUP), Any usage that damages or impairs the hosting network, Any usage considered fraudulent, abusive, illegal or a nuisance, Data usage where users regularly tether to 12 or more devices or have used 550GB of data twice within a 6-month period. Once the inclusive plan data/calls limit has been hit the service will automatically suspend until the following month, unless you have an agreed Bill Cap to cover any changes/calls or data that are outside of the call plan or inclusive minutes or data. 


 O2 Mobile phone service for the elderly - From £7.50 inc VAT

 O2 Mobile phone service for the elderly - From just £7.50 per month

Service

Description


Inc Minutes*


Inc SMS


Inc Data**


Contract


Per month Inc VAT

O2

LowUser


500 Minutes 


Unlimited*


No data


30 Days


£7.50 

O2

Unlimited


Unlimited*


Unlimited*


No data


30 Days


£9.99

O2

5GB


Unlimited*


Unlimited*


5GB PM**


30 Days


£11.52

O2

20GB


Unlimited*


Unlimited*


20GB PM**


30 Days


£14.40

O2

Unlimited


Unlimited*


Unlimited*


Unlimited ***


30 Days


£18.63


complete list of O2 SIM only call plans and cost

Our O2 mobile phone SIM only service for the elderly option means no complicated monthly billing or long contracts. For a complete list of O2 SIM only call plans and cost, please click the Download PDF button.


O2 SIM Cards - We place call barring on calling international, Adult & Premium Calls, Chat & Premium Calls, Mpay, MMS, Premium Text, Incoming/Outgoing Roaming, Adult Premium, GPRS, 4/3G Services. However, we cannot stop calls to 118 and 08 numbers and the use of voice mail service, all of which can have high call costs. Packages with included data are not barred for 4/3G and GPRS services.

Migrations and all new SIM connections - All SIM migrations will be charged £36.00 inc VAT per connection. All new SIM connection cost £36.00 inc VAT and are on a 30-day rolling contract.

* Inclusive standerd UK minutes.Please Click Here for our O2 full price list.

** Fair Usage Policy - Once the inclusive plan data/calls limit has been hit the service will automatically suspend until the following month, unless you have an agreed Bill Cap to cover any changes/calls or data that are outside of the call plan or inclusive minutes or data. 

*** Fair Usage Policy and Inappropriate usage - Once the 550GB data limit has been hit the service will automatically suspend until the following month.This cannot be lifted. Inappropriate usage would be considered as the following: Any usage outside normal commercial practice, Any usage made via automated means (also see Gateway/AIT FUP), Any usage that damages or impairs the hosting network, Any usage considered fraudulent, abusive, illegal or a nuisance, Data usage where users regularly tether to 12 or more devices or have used 550GB of data twice within a 6-month period. Once the inclusive plan data/calls limit has been hit the service will automatically suspend until the following month, unless you have an agreed Bill Cap to cover any changes/calls or data that are outside of the call plan or inclusive minutes or data.