Get a quote for a Cloud Phone Saver line

Get a free quote telephone only service
Complete this form and we'll send you some information about the new Cloud Phone Saver service we can offer. Please complete all fields that apply. We will only contact you using the contact details you supply. We need the full phone number and address as we need to check what infrastructure exists before we know what work is needed, so we can't give you a price without this information. This quote is supplied without obligation. We won't pressure you to sign up with us.

UK based customer services team. - We take the safety of our customers seriously
Working with Vulnerable People requires our customer services team to have an ongoing assessment that is essential for their employment of their eligibility to work with vulnerable persons. This involves a check of a person's national criminal history (including spent convictions, pending and non-conviction charges) and other disciplinary and police information. We are carry out screening to BS7858:2019 level, used in the security sector to see whether an employee could pose a risk to the safety and wellbeing of vulnerable people. Giving our customers the peace of mind that the people we are employing are trustworthy and can carry out the job with trust and integrity. On top of this we also perform pre-employment Psychometric Testing of each employee for personality, behavioural characteristics, an attitude assessment, and vocabulary test.

Need help choosing the right package? We're here to help. Call us on 0330 122 0000  between 9am and 5pm Monday to Friday.

FAQs about this form

We are always ready to help and answer any questions regarding our services. We like to do things the old-fashioned way so, unlike our competitors, we do not simply ask our customers to blindly sign up to our services online. Instead we offer a personalised, efficient and friendly service that's tailor made to meet your individual needs. We will always put the customer before profit. You are welcome to drop us your questions via email, or just ask us to call you back.
I'm not a senior. Can I still apply?
Yes, the services are open to anyone over 18.
How long will it take for you to answer?
Forms are normally replied to with within 24 hours within office hours, however a response can take up to 72 hours at very busy times. But we always reply. If you have not had a response, please check your Spam box. However, if you would like to talk to a member of the team, we would be more than happy to hear from you. Our telephone number is 0330 122 0000, and the office is open between 9AM and 5PM, Monday to Friday.
What if I’m moving?
The cost will vary depending on what infrastructure is showing at the new address, and if the exchange has the new digital line service in place. In most cases it will be possible to keep an existing number as this is in the cloud and can be moved to any location that has an internet feed. So just let us know the new address and we’ll let you know what’s possible.
Why do you need my address, phone number and date of birth to provide a quote?

We use several providers to provide our services, including Openreach. So, we need to know where the line is needed so that we can make sure that they have infrastructure in place that we can use. We need to know the phone number so that we can check to be sure it can be moved to us. Sometimes it’s not possible to keep an existing number and we’d rather check that up front. We ask for your Date of Birth as if you decided you would like to take the services with us, we will need to complete a credit check before we can accept your order. However, providing your DOB is not mandatory at this point, but we will need this should you wish to go ahead with the order not having this piece of information will delay the process until we have this.

Will just a postcode do?
No, postcodes can cover several properties and we need to check the specific one you need the line in. If you are in a property with flats or rooms we would need that information too as Openreach classes each flat or room as a separate property when providing their services.
Am I placing an order by completing this online form?
NO. The information you provide simply gives us what we need to perform the necessary check on the address and line before we send to a full cost breakdown. This quote is supplied without obligation. We won't pressure you to sign up with us..
Will you contact the end user?

We will not make calls to the end user unless it is specifically requested. If we need to make contact, we will always contact the nominated point of contact as entered on the form. If you progress with the order, we may request confirmation that you have permission to do this. This may result in us talking to the end user to confirm this.

When do you run a credit check?
A Credit Check is NOT run until you have set up the direct debit with us. Setting up a Direct Debit is you giving us consent and registering your desire to proceed with the order for a service with us. A Credit Check is run on the bill payer, which may not be the end user. Should you decide not to go ahead, the direct debit will be cancelled. Please note - This is a hard credit check and will show on your credit history. 
What happens if I fail the credit check?
Depending on the reason of the credit check failure we may refer this to our credit control department to further investigate. However, this will be at our discretion.

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0330 122 0000
Simple Telecoms - Phone services for the elderly