Blog

100% Fixed Cost Telephone Only Deals for Pensioners

Tue, 3 May 2022 15:50:00 +0200

Service Launch date 1st of September - At Simple Telecoms we understand there are millions of pensioners struggle to pay their energy and telephone bills at the moment. The current ongoing energy crisis over 150,000 elderly people fall into fuel poverty and cost of living crisis, with 1.1m struggling to pay their bills, a new study claims. So, we had to try to find a way to help, even if it’s a bit. We have developed a ground-breaking new 100% Fixed monthly cost telephone only services with the option to prepaid for any calls that are not included in the call plan/s, so you can keep in total control over your call spend, which is always the variable each month. So, no nasty bills each month, as it will just be the line rental, nothing more. We call this new service Cloud Phone Saver.

Cloud Phone Saver -

Welcome to our new Cloud Phone Saver digital fixed cost telephone line only services.

We can provide a new fixed Digital Cloud telephone line with a new number or convert and move your current copper-based telephone number to a new digital line. To make a call you just dial in the same way as you would from a old copper-based line. If the call you are making is included in your call plan the call will just connect. If the call is NOT included in your plan, you will be played a message to tell you how long you can make the call based on your current prepaid credit, so, you know...

Openreach withdrawal of copper telephone lines

Mon, 13 Dec 2021 16:48:00 +0200

The BT Openreach copper line switch off will be huge - BIGGEST UK telecom change since 1876

You may be aware from the BBC News and National Press, BT Openreach is withdrawing ALL copper-based voice telephone lines from the UK’s network on December 31st, 2025, as the network will reach its end of life. After this date, any customers using copper-based lines for their telephone service, and in some cases broadband, will find that their services no longer work. This means customers will no longer plug phones into the telephone socket on the wall, instead they will need to connect to a broadband router or an Analog Telephone Adapter (ATA) depending on the new service provided to the address.

Openreach have already switched off over 500 exchanges where voice copper lines are no longer available, and From September 2023 Openreach will issue a full "Stop Sell” to all providers for any new supply of voice copper-based telephone line connections, including change of addresses, restart of stopped lines or working line take-overs. This means that some 47 million (OR 2020) lines will need to migrate to a new internet voice-based service. ALL business and residential services ARE affected by this change. Please click here for more information on this change.

IMPORTANT NEWS- Introducing our new customer portal

Mon, 9 Nov 2020 08:41:00 +0200

Introducing our new customer portal

Due to a huge growth in business and customer demand, we are updating our systems. From the end of November 2020, you will be able to access our secure online customer portal.

The portal will also enable you to track your usage and spend throughout the month giving you a preview of your upcoming invoice before it has even been generated.

If your tariff includes bundled minutes or data, you’ll be able to see what you’ve used and what’s remaining.

It will provide a secure means of receiving your invoice, as email is now considered a less secure format for sending personal data. Many email platform providers are now blocking emails that contain PDF’s, resulting in failed deliveries and we expect that number to grow.

Invoices will be held on the portal so you can come back anytime to download copies meaning you don’t have to try and find old emails if you want to review them again later.

To ensure we can attend to any customer enquiries this may generate, we are rolling out invitations over the course of November.

You will receive an email to register login details for your account. This only takes a matter of...

Basic broadband for the elderly with no contract

Sun, 17 May 2020 14:23:00 +0200

Basic broadband for the elderly with no contract -

From £7.50 per month

Since the COVID-19 pandemic was declared we have been receiving a high number of calls from our customers asking if we can provide short term broadband services for people who are in self isolation

, and would like to keep in contact with their friends and family outside.

It has been a challenge, but we have managed come up with a broadband service that has No contract, No disconnection or termination fees, and giving the flexibility to terminate the service the same day should it become necessary if no longer needed, moved into a care home or because circumstances have changed.

Please click here for more information

Suresafe monitored alarm services.

Tue, 21 May 2019 17:13:00 +0200

Simple Telecoms have now partnered with SureSafe monitored alarm services.

SureSafe - Offereing 24/7 365 personal alarm service

We’re thrilled to announce that from the 1st of June, Simple Telecoms customers that use a SureSafe monitored care alarm will not be changed for calls made when the care alarm triggers. This saving will be applied across all our call plans.

New telephone only service for people suffering from Alzheimer’s and Dementia

Wed, 20 Mar 2019 13:56:00 +0200

Finding a restricted telephone only service for people suffering from Alzheimer’s and Dementia can be challenging, but we think we have the answer.

For most people suffering from Alzheimer's and Dementia having a telephone is a lifeline, however many often call numbers by mistake, and call expensive numbers like 118, 123 Specking Clock, 0871,0844, and 0870 numbers, and do not have the capacity to understand or remember the volumes of calls made and cost..

Simple Telecoms has developed a new restricted telephone service specifically to prevent excessive calls, no big bills with NO access to expensive numbers. We call this service "Call Guardian Protection"

Coming April 2019

NEW - Nuisance call blockers

Wed, 24 Oct 2018 09:57:00 +0200

The CPR Call Blocker Shield Nuisance Call Blocker - £41.99 inc VAT with FREE shipping

Phone price shown includes VAT @20%
FREE Shipping within the UK

The Call Blocker Shield puts you back in control of your privacy with the latest in Call Blocking technology, and comes with 2000 nuisance numbers pre-programmed

Download setup guide here

The Ranging from the annoying to the dangerous, unwanted calls hound millions of people every day. We all want our phones to be instruments for communication not frustration

1500 Number Blocking capacity
2000 Nuisance...

Reduce cost to transfer your TalkTalk or Post Office lines

Thu, 9 Aug 2018 11:47:00 +0200

As from the 10th August 2018 we have reduced the cost by 33% to transfer a line from with TalkTalk, The Post Office, Sky, Vodafone and EE to Simple Telecoms, saving you £20 against the old transfer cost.

Lines with TalkTalk, Sky and the Post Office are not directly connected to the main Openreach network, these are called MPF providers, and unlike BT, they use their own standalone network from the exchange, rather than using the BT Openreach network.

This effectivelyBlocking calls to 118118.

There are over 400 Directory services 118 number in the market place, and it can cost a small fortune calling these number.

However if you would like to block calls to the 118 118 service, you can.

You just need to send an email to customer.care@118118.com

You will need to request that your telephone number be blocked for using there 118 118 service, and you will need to send them an email with a copy of your last telephone bill and utility bill, like a water or electricity bill. The phone bill MUST show the telephone you are asking to be blocked and the address.

We would recommendNEW - MAXCOM Comfort MM29D 3G GSM Large Button Phone

NO Landline needed, or installation by Openreach, so up and working in minutes

A GSM 3G fixed telephone is ideal if you need a line fast, without waiting for Openreach to install a line. It also offers a far lower monthly rental cost, as you can use ether a PAYG or contract SIM card.

NO Telephone line needed

Fixed GSM Phone Maxcom Comfort MM29D 3G Black with Mobile Phone Function and Radio FM Simple landline you can connect to the mobile network, without the need for a normal telephone line.

The large buttons, the bright and readable display makes it easy to use either in the office or at home. The device works only with SIM card and supports the SMS function. Operate with AC and also 600 mAh battery with 120 hours standby time and 2 hours of talk time.

Works on a PAYG SIM or contract SIM (See below)
120 hour battery standby, 2 hours talk time when on battery
AC Mains powered, or will run on the battery
Will work even if there is a power cut
Can be moved anywhere in the house or...

Super Saver Line Rental - just £10.99 per month inc VAT

Wed, 18 Apr 2018 17:27:00 +0200

All our telephone lines work with senior personal care alarm service companies such as Careline, Lifeline24, MonitorGO, Telecare24, PPP Talking Care, & Argenti Telecare alarm service, to name but a few.

At Simple Telecoms we understand that there is a huge number of seniors and pensioners out there who only need a telephone line for their personal alarms systems, or who make next to no outbound calls per month.

In response to this and the new Ofcom ruling we are offeringthe lowest line rental possible, at just £10.99 per month including VAT, keeping our phone-only line rental rates lower than BT, the Post Office, and most other providers.

NEW - Mobile Sever Add-On launched

Sat, 30 Dec 2017 11:17:00 +0200

Mobile Saver add-on - £2.50 per month

With our new Mobile Saver add-on calls to UK standard Mobiles will be charged at a flat rate of 2p per minute including VAT 24/7. Numbers not included are Personal Numbering Services, Premium UK Mobile, Paging Services, WiFi Services, or Fixed Fee Services. The Mobile Saver can be added to any of our call plans, including our basic phone only plan at £12.60 per month.

Please contract customer services if you wish to add the Mobile Sever plan to you account.

FREE Outbound Call Baring - Now included FREE on ALL lines as standard

Fri, 27 Oct 2017 17:00:00 +0200

To safeguard all our customers, call barring for International and Premium rate numbers will be applied automatically to the telephone line.

If you wish to opt out of these please contract customer service, and we will happy to remove these for you.

For barring calls to mobile phones, this is an opt in service.

Please contract customers service to opt in the mobile barring service, this is free of charge

NEW - Anytime + Mobile plan now launched - £28.50 per month Inc VAT

Thu, 12 Oct 2017 10:51:00 +0200

Anytime + 500 Mobile Minutes. That’s just 1.5p a minute to a mobile

Includes line rental and Caller ID. Inclusive anytime calls are to UK landlines with area codes beginning 01, 02 or 03. After 120 continuous minutes, calls will be charged Simple Telecoms standard charge applicable for that number for the remainder of the call where it exceeds 120 minutes.

Plan also includes 500 minutes to UK standard mobiles on the O2, Vodafone, T-Mobile, Orange and EE networks. Over a 500 minutes mobile calls will be charged at our advertised rate.

Customers who join part way through a bill cycle will receive a proportionate minute allowance and charge relevant to when the order was placed.

*Calls exceeding 120 minutes will be charged at our advertised rate. "Inclusive" calls are to dialing codes starting 01, 02, and 03 as applicable to call plan type. Re-dial before 120 minutes to avoid call charges

New Anytime plan - Now with 120 included minutes per call

Fri, 14 Jul 2017 09:23:00 +0200

Breaking News - New Anytime Plan senior line service*

We have now increased the Length of included UK calls to 120 Minutes per call on our new Anytime senior line service plan. All for just £20 per month including line rental, caller display and VAT....Wow

Whats more.....This has also been added to all our excising customers on an old Anytime plan as well.

*Calls exceeding 120 minutes will be charged at our advertised rate. "Inclusive" calls are to dialing codes starting 01, 02, and 03 as applicable to call plan type. Re-dial before 120 minutes to avoid call charges.

New - Fundraising Preference Service (FPS)

Tue, 4 Jul 2017 08:48:00 +0200

The Fundraising Preference Service (FPS) is a new website-based service launching on the 6th July 2017.)

The new FPS service will help maintain the standards for charitable fundraising, aim to ensure that fundraising is respectful, open, honest and accountable to the public and regulate fundraising in England, Wales and Northern Ireland.

By entering your details on the FPS website, you can choose to stop email, telephone calls, addressed post and/or text messages directed to you personally from a selected charity or charities.

The FPS will stop direct marketing communications from a specified charity/ies.

Direct marketing includes communications via:

Addressed letters
Emails
Text messages
Phone calls

The FPS allows you to choose to stop any or all types of direct marketing so you can tailor the way a charity communicate with you according to your preference..
More information can be found at www.fundraisingregulator.org.uk

Senior Line Telephone Calls Only service

Wed, 15 Feb 2017 10:16:00 +0200

Calls Only Service - At Simple Telecoms we now offer a calls only service due to the volume of customers that want to join us, but can't.

We find a growing number of customers find themselves locked in to a contract with their current provider longer than outlined at point of sale.

This results in customers being unable to move providers, despite poor service, increasing bills and hidden charges.

As a result we have built a calls only solution, which allows you to reduce your telephone call costs, by leaving your phone line with your existing provider, whilst we look after your telephone calls.

Most providers allow you to move your call traffic away after 30 days notice, therefore you might not be able to reduce your line rental costs at the moment, but we can help reduce telephone call charges. Why not let one of our consultants provide your business with a free of charge cost comparison?

Blocking Cold and Unwanted Calls - trueCall Cold caller blocker

Wed, 15 Feb 2017 10:08:00 +0200

TrueCall Blocks Cold, Unwanted Calls

Blocking Cold and Unwanted Calls - While the telephone is an essential lifeline, it can also bring problems for older people: mum or dad may be confused by cold and telemarketing calls, agree to order products and services they don’t need, or may be taken advantage of by unscrupulous sales people and scammers. trueCall Secure stops these callers in their tracks.

The unobtrusive trueCall Secure unit is quick and easy to install and can be remotely managed over the Internet so you can keep their trusted caller list up to date and monitor their call log all from your home.

New TalkTalk Broadband and telephone service

Fri, 15 Jul 2016 13:17:00 +0200

We have teamed up with TalkTalk broadband who have unbundled 3035 exchanges across the UK. This enables us to offer fixed price unmetered ADSL2+ options with speeds of up to 24Mb down, and 1.3Mb up.

In addition, we can now offer TalkTalk FTTC superfast fiber broadband in up to 4500 exchanges - providing lightning fast speeds of up to 80Mb to millions of properties across the UK at very competitive rates.

Coupled with Free new line rental installation and migration options, with all the management and customers services being handled by us, Our TalkTalk broadband products offers one of the most competitive and highest quality connectivity solutions in the UK broadband market today.

NEW - Yealink W56P DECT Cordless IP Phone

Thu, 19 May 2016 11:15:00 +0200
Yealink’s new upgraded DECT phone W56P is developed to enhance communication for on-the-go workers in various industries such as warehousing, catering and retailing. Featuring a big 2.4-inch color screen, an elegant industrial design, excellent battery performance and other multiple usability and phone management upgrades, the W56P ensures busy workers can enjoy a pleasant user experience and are always online.

Yealink SIP-W56P Features and Functions:

High-end ID design
Exceptional HD sound with wideband technology
Up to 4 simultaneous voice calls
Up to 5 DECT cordless handsets
Up to 5 Multiple Lines
2.4" 240 x 320 color screen with intuitive user interface
Up to 30 hours talk time, Up to 400 hours standby time
Quick charging: 10 mins charge time for 2 hours talk time
Support USB charging
Headset connection via 3.5 mm jack
Charger wall mountable
New belt clip with better user experience